Availity incident
Multiple Payers - BCBSF, FLORIDA BLUE, BCBSFOOA, FLORIDA BLUE MEMBER COVERAGE, FLORIDA BLUE MEDICARE - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures.
Resolved on August 7, 2026, affecting FLORIDA BLUE and BCBSFOOA and 1 more.
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: As of 8/7/2026, 2:30:00 AM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Affected components
Update timeline
- resolved Aug 07, 2026, 09:48 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: As of 8/7/2026, 2:30:00 AM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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