Availity incident

TRIPLE S - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures.

Resolved on August 8, 2026, affecting TRIPLE S.

resolved Aug 08, 2026, 11:01 PM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 8/5/2026, 6:30:00 AM we are seeing successful transactions. We are considering this issue resolved. There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Started
Aug 08, 2026, 11:01 PM UTC
Resolved
Aug 08, 2026, 11:01 PM UTC
Duration
–
Detected by Pingoru
Aug 08, 2026, 11:01 PM UTC

Affected components

TRIPLE S

Update timeline

  1. resolved Aug 08, 2026, 11:01 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 8/5/2026, 6:30:00 AM we are seeing successful transactions. We are considering this issue resolved. There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

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