Availity incident

BCBS MICHIGAN DENTAL - 270 - Eligibility and Benefits Inquiry transactions are now processing normally.

Resolved on August 8, 2026, affecting BCBS MICHIGAN DENTAL.

resolved Aug 08, 2026, 04:05 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 8/3/2026, 10:19:00 AM we are seeing successful transactions. We are considering this issue resolved. We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.

Started
Aug 08, 2026, 04:05 AM UTC
Resolved
Aug 08, 2026, 04:05 AM UTC
Duration
–
Detected by Pingoru
Aug 08, 2026, 04:05 AM UTC

Affected components

BCBS MICHIGAN DENTAL

Update timeline

  1. resolved Aug 08, 2026, 04:05 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 8/3/2026, 10:19:00 AM we are seeing successful transactions. We are considering this issue resolved. We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.

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