Availity incident

KAISER FOUNDATION OF CO - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures.

Resolved on August 7, 2026, affecting KAISER FOUNDATION OF CO.

resolved Aug 07, 2026, 09:58 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: As of 8/6/2026, 6:00:00 PM we are seeing successful transactions. We are considering this issue resolved. Please reach out to the payer for assistance. Availity continues to monitor for resolution.

Started
Aug 07, 2026, 09:58 AM UTC
Resolved
Aug 07, 2026, 09:58 AM UTC
Duration
–
Detected by Pingoru
Aug 07, 2026, 09:58 AM UTC

Affected components

KAISER FOUNDATION OF CO

Update timeline

  1. resolved Aug 07, 2026, 09:58 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: As of 8/6/2026, 6:00:00 PM we are seeing successful transactions. We are considering this issue resolved. Please reach out to the payer for assistance. Availity continues to monitor for resolution.

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