Availity incident
VNSNY - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are now processing normally.
Resolved on August 8, 2026, affecting VNSNY.
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with VT06_036 errors. Customers are receiving VT06_036 errors. Next Steps and ETA for resolution: As of 8/3/2026, 4:00:00 PM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Affected components
Update timeline
- resolved Aug 08, 2026, 06:24 AM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with VT06_036 errors. Customers are receiving VT06_036 errors. Next Steps and ETA for resolution: As of 8/3/2026, 4:00:00 PM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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