Availity incident

BCBSAR - 270/276 - Claim Status Inquiry transactions are now processing normally.

Resolved on August 3, 2026, affecting BCBSAR.

resolved Aug 03, 2026, 01:45 PM UTC

We are seeing Claim Status Inquiry and Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: As of 8/3/2026, 9:02:00 AM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Started
Aug 03, 2026, 01:45 PM UTC
Resolved
Aug 03, 2026, 01:45 PM UTC
Duration
–
Detected by Pingoru
Aug 03, 2026, 01:45 PM UTC

Affected components

BCBSAR

Update timeline

  1. resolved Aug 03, 2026, 01:45 PM UTC

    We are seeing Claim Status Inquiry and Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: As of 8/3/2026, 9:02:00 AM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

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