Availity incident
Multiple Payers - BEACON HEALTH OPTIONS, MASSACHUSETTS BEHAVIORAL HEALTH PARTNERSHIP - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.
Resolved on August 3, 2026, affecting BEACON HEALTH OPTIONS and MASSACHUSETTS BEHAVIORAL HEALTH PARTNERSHIP.
We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_036 errors. Customers are receiving VT06_036 errors. Next Steps and ETA for resolution: As of 8/2/2026, 8:00:00 AM we are seeing successful transactions. We are considering this issue resolved. There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Affected components
Update timeline
- resolved Aug 03, 2026, 09:14 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_036 errors. Customers are receiving VT06_036 errors. Next Steps and ETA for resolution: As of 8/2/2026, 8:00:00 AM we are seeing successful transactions. We are considering this issue resolved. There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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