Availity incident
CENTENE - 270/278 - Eligibility and Benefits Inquiry transactions are currently unavailable.
Resolved on August 7, 2026, affecting SUPERIOR HEALTHPLAN and MANAGED HEALTH SERVICES - WI and 1 more.
We are seeing Eligibility and Benefits Inquiry and Health Care Services Inquiry transactions failing with timeout/timeout errors. Customers are receiving timeout/timeout errors. Next Steps and ETA for resolution: As of 8/7/2026, 9:55:00 AM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Affected components
Update timeline
- resolved Aug 07, 2026, 03:10 PM UTC
We are seeing Eligibility and Benefits Inquiry and Health Care Services Inquiry transactions failing with timeout/timeout errors. Customers are receiving timeout/timeout errors. Next Steps and ETA for resolution: As of 8/7/2026, 9:55:00 AM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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