Availity incident
DESERET MUTUAL (DMBA) - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.
Resolved on July 31, 2026, affecting DESERET MUTUAL (DMBA).
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: As of 7/31/2026, 1:00:00 PM we are seeing successful transactions. We are considering this issue resolved. Please reach out to the payer for assistance. Availity continues to monitor for resolution.
Affected components
Update timeline
- resolved Jul 31, 2026, 10:36 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: As of 7/31/2026, 1:00:00 PM we are seeing successful transactions. We are considering this issue resolved. Please reach out to the payer for assistance. Availity continues to monitor for resolution.
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