Availity incident
ANTHEM - VA - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures.
Resolved after 26 days 4 hours, affecting ANTHEM - VA, on July 26, 2026.
We are seeing Eligibility and Benefits Inquiry transactions failing with connection errors. Customers are receiving VT07_037 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Affected components
Update timeline
- identified Jul 26, 2026, 03:16 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with connection errors. Customers are receiving VT07_037 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Aug 21, 2026, 07:29 AM UTC
This incident has been resolved.
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