Availity incident

ELDER - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Resolved on July 25, 2026, affecting ELDER.

resolved Jul 25, 2026, 10:00 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 7/25/2026, 5:52:00 AM we are seeing successful transactions. We are considering this issue resolved. Availity continues to monitor for resolution.

Started
Jul 25, 2026, 10:00 AM UTC
Resolved
Jul 25, 2026, 10:00 AM UTC
Duration
–
Detected by Pingoru
Jul 25, 2026, 10:00 AM UTC

Affected components

ELDER

Update timeline

  1. resolved Jul 25, 2026, 10:00 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 7/25/2026, 5:52:00 AM we are seeing successful transactions. We are considering this issue resolved. Availity continues to monitor for resolution.

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