TeleSign Outage History

Started Jun 29, 2026, 10:24 AM UTC· resolved Jun 29, 2026, 07:50 PM UTC

1. investigating Jun 29, 2026, 10:24 AM UTC

   Start Time: 3:18 AM PDT - 06/29/26 End Time: Ongoing We received notification that Lycamobile Limited (234/26) from United Kingdom (GB) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01194595

2. resolved Jun 29, 2026, 07:50 PM UTC

   Start Time: 3:18 AM PDT - 06/29/26 End Time: 11:19 AM PDT - MM/DD/YY We received notification that the network issues previously reported by Lycamobile Limited (234/26) from United Kingdom (GB) have been resolved. Lycamobile Limited (234/26) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01194595

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Started Jun 27, 2026, 12:14 PM UTC· resolved Jun 28, 2026, 03:54 AM UTC

1. investigating Jun 27, 2026, 12:14 PM UTC

   Start Time: 04:20am PDT - 06/27/26 End Time: Ongoing We are currently experiencing issues with 2-Way SMS delivery toward United Kingdom (GB) - Sky UK Limited. Please note that all DSC are impacted. Our team is investigating this issue and we will inform you once we come to a resolution. SF 01193993

2. resolved Jun 28, 2026, 03:54 AM UTC

   Start Time: 04:20am PDT - 06/27/26 End Time: 10:00am PDT - 06/27/26 Previously reported issues with 2-Way SMS delivery toward United Kingdom (GB) - Sky UK Limited have been resolved. End users should no longer experience any issues as all services are back to functioning properly. We apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact [email protected]. SF 01193993

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Started Jun 25, 2026, 04:52 PM UTC· resolved Jun 25, 2026, 05:44 PM UTC

1. identified Jun 25, 2026, 04:52 PM UTC

   Date: 06/25/26 Start Time: 08:09 am PST End Time: Ongoing We received notification from our partner that Phone ID Sim Swap and Porting History is currently having issues in Colombia, which may cause some delays. We will inform you once there is a resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service window. If you have any questions, please contact us at [email protected].

2. resolved Jun 25, 2026, 05:44 PM UTC

   Date: 06/25/26 Start Time: 09:09 am PDT End Time: 09:51 am PDT We received notification from our partner that the issue previously noticed in Colombia has been resolved. End users should no longer experience delays, as all services are back to functioning properly.

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Started Jun 25, 2026, 12:17 PM UTC· resolved Jun 25, 2026, 02:01 PM UTC

1. investigating Jun 25, 2026, 12:17 PM UTC

   Start Time: 05:08 AM PDT - 06/25/26 End Time: Ongoing We received notification that BASE (KPN) (206/20) from Belgium (BE) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01192883

2. resolved Jun 25, 2026, 02:01 PM UTC

   Start Time: 05:08 AM PDT - 06/25/26 End Time: 06:49 AM PDT - 06/25/26 We received notification that the network issues previously reported by BASE (KPN) (206/20) from Belgium (BE) have been resolved. BASE (KPN) (206/20) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01192883

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Started Jun 24, 2026, 10:33 PM UTC· resolved Jun 25, 2026, 05:16 AM UTC

1. investigating Jun 24, 2026, 10:33 PM UTC

   Start Time: 15:30 PT - 06/24/26 End Time: Ongoing We received notification that Telcel C.A. (Movistar) (734/04) from Venezuela (VE) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01192599

2. resolved Jun 25, 2026, 05:16 AM UTC

   Start Time: 15:30 PDT - 06/24/26 End Time: 22:15 PDT - 06/24/26 We received notification that the network issues previously reported by Telcel C.A. (Movistar) (734/04) from Venezuela (VE) have been resolved. Telcel C.A. (Movistar) (734/04) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01192599

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Started Jun 24, 2026, 06:01 PM UTC· resolved Jun 24, 2026, 07:34 PM UTC

1. investigating Jun 24, 2026, 06:01 PM UTC

   Start Time: 10:30 AM PDT - 06/24/26 End Time: Ongoing We are currently experiencing issues with 2-Way SMS delivery toward Colombia. Please note that some DSC are impacted. Our team is investigating this issue and we will inform you once we come to a resolution. SF 01192480

2. resolved Jun 24, 2026, 07:34 PM UTC

   Start Time: 10:30 AM PDT - 06/24/26 End Time: 11:10 AM PDT - 06/24/26 Previously reported issues with 2-Way SMS delivery toward Colombia (CO) have been resolved. End users should no longer experience any issues as all services are back to functioning properly. We apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact [email protected]. SF 01192480

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Started Jun 24, 2026, 05:32 AM UTC· resolved Jun 24, 2026, 06:42 AM UTC

1. investigating Jun 24, 2026, 05:32 AM UTC

   Start Time: 10:30 PM PDT - 06/23/26 End Time: Ongoing We received notification that AMX Argentina (Claro) (722/310;320;330) from Argentina (AR) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01192129

2. resolved Jun 24, 2026, 06:42 AM UTC

   Start Time: 10:30 PM PDT - 06/23/26 End Time: 11:11 PM PDT - 06/23/26 We received notification that the network issues previously reported by AMX Argentina (Claro) (722/310;320;330) from Argentina (AR) have been resolved. AMX Argentina (Claro) (722/310;320;330) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01192129

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Started Jun 23, 2026, 11:05 PM UTC· resolved Jun 24, 2026, 03:13 AM UTC

1. investigating Jun 23, 2026, 11:05 PM UTC

   Start Time: 4:01 PM PDT- 06/23/26 End Time: Ongoing We received notification that Nigeria Communications Ltd (MTN) (621/30) from Nigeria (NG) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01192042

2. resolved Jun 24, 2026, 03:13 AM UTC

   Start Time: 4:01 PM PDT- 06/23/26 End Time: 7:39 PM PDT- 06/23/26 We received notification that the network issues previously reported by Nigeria Communications Ltd (MTN) from Nigeria (NG) have been resolved. Nigeria Communications Ltd (MTN) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01192042

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Started Jun 23, 2026, 08:56 PM UTC· resolved Jun 24, 2026, 12:33 AM UTC

1. investigating Jun 23, 2026, 08:56 PM UTC

   Start Time: 13:50 PM PDT - 06/23/26 End Time: Ongoing We received notification that Orange Cameroun S.A. from Cameroon (CM) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01192021

2. resolved Jun 24, 2026, 12:33 AM UTC

   Start Time: 13:50 PM PDT - 06/23/26 End Time: 16:47 PM PDT - 06/23/26 We received notification that the network issues previously reported by Orange Cameroun S.A. from Cameroon (CM) have been resolved. Orange Cameroun S.A. end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF[01192021]

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Started Jun 23, 2026, 03:56 PM UTC· resolved Jun 23, 2026, 06:53 PM UTC

1. identified Jun 23, 2026, 03:56 PM UTC

   Date: 06/23/26 Start Time: 07:05 am PST End Time: Ongoing We received notification from our partner that Phone ID SIM Swap and Porting History are currently having issues in Colombia, which may cause some delays. We will inform you once there is a resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service window. If you have any questions, please contact us at [email protected].

2. resolved Jun 23, 2026, 06:53 PM UTC

   Date: 06/23/26 Start Time: 07:05 am PST End Time: 09:43 am PST We received notification from our partner that the issue previously noticed in Colombia has been resolved. End users should no longer experience delays, as all services are back to functioning properly.

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Started Jun 23, 2026, 02:06 PM UTC· resolved Jun 23, 2026, 03:21 PM UTC

1. investigating Jun 23, 2026, 02:06 PM UTC

   Start Time: 07:00AM PDT - 06/23/2026 End Time: Ongoing We received notification that Partner Orange (425/01;14;26) from Israel (IL) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01191871

2. resolved Jun 23, 2026, 03:21 PM UTC

   Start Time: 07:00 AM PDT - 06/23/2026 End Time: 07:40 AM PDT - 06/23/2026 We received notification that the network issues previously reported by Partner Orange (425/01;14;26) from Israel (IL) have been resolved. Partner Orange (425/01;14;26) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01191871

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Started Jun 23, 2026, 08:24 AM UTC· resolved Jun 23, 2026, 09:56 AM UTC

1. investigating Jun 23, 2026, 08:24 AM UTC

   Start Time: 01:10 AM PDT - 06/23/26 End Time: Ongoing We received notification that Airtel (621/20) from Nigeria (NG) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01191668

2. resolved Jun 23, 2026, 09:56 AM UTC

   Start Time: 01:10 AM PDT - 06/23/26 End Time: 02:56 AM PDT - 06/23/26 We received notification that the network issues previously reported by Airtel (621/20) from Nigeria (NG) have been resolved. Airtel (621/20) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01191668

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Started Jun 23, 2026, 08:21 AM UTC· resolved Jun 23, 2026, 10:11 AM UTC

1. investigating Jun 23, 2026, 08:21 AM UTC

   Start Time: 1 AM PDT - 06/23/26 End Time: Ongoing We received notification that Airtel operators is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01191662

2. resolved Jun 23, 2026, 10:11 AM UTC

   This incident has been resolved.

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Started Jun 23, 2026, 04:41 AM UTC· resolved Jun 23, 2026, 07:33 AM UTC

1. investigating Jun 23, 2026, 04:41 AM UTC

   Start Time: 09:32PM PDT - 06/22/26 End Time: Ongoing We received notification that Etisalat (424/02) from United Arab Emirates (AE) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01191579

2. resolved Jun 23, 2026, 07:33 AM UTC

   Start Time: 09:32PM PDT - 06/22/26 End Time: 12:30 AM PDT - 06/23/26 We received notification that the network issues previously reported by Etisalat (424/02) from United Arab Emirates (AE) have been resolved. United Arab Emirates (AE) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01191579

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Started Jun 22, 2026, 07:26 PM UTC· resolved Jun 23, 2026, 10:04 AM UTC

1. investigating Jun 22, 2026, 07:26 PM UTC

   Start Time: 12:20PM PDT - 06/22/2026 End Time: Ongoing We received notification that Maroc Telecom (Itissalat Al-Maghrib) from Morocco (MA) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01191368

2. resolved Jun 23, 2026, 10:04 AM UTC

   Start Time: 12:20PM PDT - 06/22/2026 End Time: 00:21 AM PDT - 06/23/2026 We received notification that the network issues previously reported by Maroc Telecom (Itissalat Al-Maghrib) (604/01;06) from Morocco (MA) have been resolved. Maroc Telecom (Itissalat Al-Maghrib) (604/01;06) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01191368

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Started Jun 22, 2026, 06:50 PM UTC· resolved Jun 22, 2026, 08:38 PM UTC

1. investigating Jun 22, 2026, 06:50 PM UTC

   Start Time: 11:40AM PDT - 06/22/2026 End Time: Ongoing We received notification that GrameenPhone (470/01;001) from Bangladesh (BD) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01191346

2. resolved Jun 22, 2026, 08:38 PM UTC

   Start Time: 11:40AM PDT - 06/22/2026 End Time: 12:58PM PDT - 06/22/2026 We received notification that the network issues previously reported by GrameenPhone (470/01;001) from Bangladesh (BD) have been resolved. GrameenPhone (470/01;001) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01191346

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Started Jun 22, 2026, 06:05 PM UTC· resolved Jun 23, 2026, 12:20 AM UTC

1. investigating Jun 22, 2026, 06:05 PM UTC

   Start Time: 11:00AM PDT - 06/22/2026 End Time: Ongoing We received notification that Etisalat (424/02) from United Arab Emirates (AE) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01191324

2. resolved Jun 23, 2026, 12:20 AM UTC

   Start Time: 11:00AM PDT - 06/22/2026 End Time: 12:02PM PDT - 06/22/2026 We received notification that the network issues previously reported by Etisalat (424/02) from United Arab Emirates (AE) have been resolved. Etisalat (424/02) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF01191324

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Started Jun 22, 2026, 05:54 PM UTC· resolved Jun 23, 2026, 12:23 AM UTC

1. investigating Jun 22, 2026, 05:54 PM UTC

   Start Time: 10:47 AM PDT - 06/22/26 End Time: Ongoing We received notification that Etisalat (602/03) from Egypt (EG) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01191318

2. resolved Jun 23, 2026, 12:23 AM UTC

   Start Time: 10:47AM PDT - 06/22/26 End Time: 02:00PM PDT - 06/22/26 We received notification that the network issues previously reported by Etisalat (602/03) from Egypt (EG) have been resolved. Etisalat (602/03) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF01191318

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Started Jun 21, 2026, 09:59 PM UTC· resolved Jun 22, 2026, 02:15 AM UTC

1. identified Jun 21, 2026, 09:59 PM UTC

   Date: 06/21/2026 Start Time: 02:00 PM PDT End Time: Ongoing We received a notification from our partner that Number deactivation, SIM swap, and Contact Match Addons are currently experiencing issues in the United Kingdom, which may cause some delays. We will inform you once there is a resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service window. If you have any questions, please contact us at [email protected].

2. resolved Jun 22, 2026, 02:15 AM UTC

   Date: 06/21/2026 Start Time: 02:00 PM PDT End Time: 04:30 PM PDT We received notification from our partner that the issue previously noticed in the United Kingdom has been resolved. End users should no longer experience delays, as all services are back to functioning properly.

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Started Jun 16, 2026, 07:19 AM UTC· resolved Jun 16, 2026, 02:01 PM UTC

1. identified Jun 16, 2026, 07:19 AM UTC

   Date: 06/15/2026 Start Time: 11:06 PM PDT End Time: Ongoing We received notification from our partner that Subscriber Status and Contact Match services are currently experiencing issues in Canada, which may cause some delays. We will inform you once there is a resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service window. If you have any questions, please contact us at [email protected].

2. resolved Jun 16, 2026, 02:01 PM UTC

   Date: 06/15/2026 Start Time: 11:06 PM PDT End Date: 06/16/2026 End Time: 00:05 AM PDT We received notification from our partner that the issue previously noticed in Canada has been resolved. End users should no longer experience delays, as all services are back to functioning properly.

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Started Jun 15, 2026, 07:35 PM UTC· resolved Jun 15, 2026, 10:59 PM UTC

1. investigating Jun 15, 2026, 07:35 PM UTC

   Start Time: 12:34 PM PDT - 06/15/26 End Time: Ongoing We received notification that Orange Cameroun S.A. (624/02) from Cameroon (CM) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01188295

2. resolved Jun 15, 2026, 10:59 PM UTC

   Start Time: 12:34 PM PDT - 06/15/26 End Time: 15:34 PM PDT - 06/15/26 We received notification that the network issues previously reported by Orange Cameroun S.A. (624/02) from Cameroon (CM) have been resolved. Orange Cameroun S.A. (624/02) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01188295

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Started Jun 15, 2026, 04:42 PM UTC· resolved Jun 15, 2026, 09:42 PM UTC

1. identified Jun 15, 2026, 04:42 PM UTC

   Date: 06/15/2026 Start Time: 07:55 AM PDT End Time: Ongoing We received notification from our partner that Contact Match and Sim Swap is currently having issues in Canada, which may cause some delays. We will inform you once there is a resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service window. If you have any questions, please contact us at [email protected].

2. resolved Jun 15, 2026, 09:42 PM UTC

   Date: 06/15/2026 Start Time: 07:55 AM PDT End Time: 01:55 PM PDT We received notification from our partner that the issue previously noticed in Canada has been resolved. End users should no longer experience delays, as all services are back to functioning properly.

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Started Jun 14, 2026, 11:41 AM UTC· resolved Jun 14, 2026, 01:32 PM UTC

1. investigating Jun 14, 2026, 11:41 AM UTC

   Start Time: 4:31 AM PDT - 6/13/26 End Time: Ongoing We received notification that Orange Cameroun S.A. (624/02) from Cameroon (CM) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01187714

2. resolved Jun 14, 2026, 01:32 PM UTC

   Start Time: 4:31 AM PDT - 6/13/26 End Time: 5:23 AM PDT - 6/13/26 We received notification that the network issues previously reported by Orange Cameroun S.A. from Cameroon (CM) have been resolved. Orange Cameroun S.A. end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01187714

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Started Jun 14, 2026, 08:36 AM UTC· resolved Jun 14, 2026, 03:06 PM UTC

1. investigating Jun 14, 2026, 08:36 AM UTC

   Start Time: 1:21 PST - 6/13/26 End Time: Ongoing We received notification that operator Smart Communications (515/03;05;18) from Philippines (PH) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01187669

2. resolved Jun 14, 2026, 03:06 PM UTC

   Start Time: 1:21 AM PST - 6/13/26 End Time: 7:25 AM PST - 6/13/26 We received notification that the network issues previously reported by Smart Communications (515/03;05;18) from Philippines (PH) have been resolved. Smart Communications (515/03;05;18) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01187669

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Started Jun 12, 2026, 05:10 AM UTC· resolved Jun 12, 2026, 08:37 AM UTC

1. investigating Jun 12, 2026, 05:10 AM UTC

   Start Time: 10:07 PM PST - 06/12/26 End Time: Ongoing We received notification that Claro Chile (730/03) from Chile (CL) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01186869

2. resolved Jun 12, 2026, 08:37 AM UTC

   Start Time: 10:07 PM PST - 06/12/26 End Time: 23:30 PM PST - 06/12/26 We received notification that the network issues previously reported by Claro Chile (730/03) from Chile (CL) have been resolved. Claro Chile (730/03) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF[01186869]

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