TeleSign incident

Operator Alert - Israel (IL) - Partner Orange (425/01;14;26) - 06/23/2026

Resolved after 1 hour 14 minutes, affecting EMEA - All countries, on June 23, 2026.

resolved Jun 23, 2026, 03:21 PM UTC

Start Time: 07:00 AM PDT - 06/23/2026 End Time: 07:40 AM PDT - 06/23/2026 We received notification that the network issues previously reported by Partner Orange (425/01;14;26) from Israel (IL) have been resolved. Partner Orange (425/01;14;26) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01191871

Started
Jun 23, 2026, 02:06 PM UTC
Resolved
Jun 23, 2026, 03:21 PM UTC
Duration
1h 14m
Detected by Pingoru
Jun 23, 2026, 02:06 PM UTC

Affected components

EMEA - All countries

Update timeline

  1. investigating Jun 23, 2026, 02:06 PM UTC

    Start Time: 07:00AM PDT - 06/23/2026 End Time: Ongoing We received notification that Partner Orange (425/01;14;26) from Israel (IL) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01191871

  2. resolved Jun 23, 2026, 03:21 PM UTC

    Start Time: 07:00 AM PDT - 06/23/2026 End Time: 07:40 AM PDT - 06/23/2026 We received notification that the network issues previously reported by Partner Orange (425/01;14;26) from Israel (IL) have been resolved. Partner Orange (425/01;14;26) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01191871

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