TeleSign incident
Operator Alert - Japan (JP) - KDDI Corporation (440/07;08;50;51;52;53;54;55;56;70;71;72;73;74;75;76;77;78;79;88;89)
Resolved after 4 hours 32 minutes, affecting Japan, on October 24, 2026.
Start Time: 08:20 AM PDT- 10/24/26 End Time: 12:17 PM PDT- 10/24/26 Network issues previously reported for KDDI Corporation (440/07;08;50;51;52;53;54;55;56;70;71;72;73;74;75;76;77;78;79;88;89) from Japan (JP) have been resolved. KDDI Corporation (440/07;08;50;51;52;53;54;55;56;70;71;72;73;74;75;76;77;78;79;88;89) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01259320
Affected components
Update timeline
- investigating Oct 24, 2026, 03:24 PM UTC
Start Time: 08:20 AM PDT- 10/24/26 End Time: Ongoing We are currently observing a quality degradation towards KDDI Corporation (440/07;08;50;51;52;53;54;55;56;70;71;72;73;74;75;76;77;78;79;88;89) in Japan (JP), which may cause delays in SMS delivery. We will inform you once the operator has come to a resolution. SF 01259320
- resolved Oct 24, 2026, 07:56 PM UTC
Start Time: 08:20 AM PDT- 10/24/26 End Time: 12:17 PM PDT- 10/24/26 Network issues previously reported for KDDI Corporation (440/07;08;50;51;52;53;54;55;56;70;71;72;73;74;75;76;77;78;79;88;89) from Japan (JP) have been resolved. KDDI Corporation (440/07;08;50;51;52;53;54;55;56;70;71;72;73;74;75;76;77;78;79;88;89) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01259320
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