TeleSign incident

2-Way service interruptions - Multiple destinations

Resolved after 2 minutes, affecting EMEA - All countries, on October 22, 2026.

resolved Oct 22, 2026, 03:55 PM UTC

Start Time: 08:31 AM PDT - 10/22/26 End Time: 08:54 AM PDT - 10/22/26 Previously reported issues with 2-Way SMS delivery toward United Kingdom, Austria, Belgium, Netherlands. have been resolved. End users should no longer experience any issues as all services are back to functioning properly. We apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact [email protected].

Started
Oct 22, 2026, 03:52 PM UTC
Resolved
Oct 22, 2026, 03:55 PM UTC
Duration
2m
Detected by Pingoru
Oct 22, 2026, 03:52 PM UTC

Affected components

EMEA - All countries

Update timeline

  1. investigating Oct 22, 2026, 03:52 PM UTC

    Start Time: 08:31 AM PDT - 10/22/26 End Time: Ongoing We are currently experiencing issues with 2-Way SMS delivery toward United Kingdom, Austria, Belgium, Netherlands. Please note that a subset of DLCs/DSCs are impacted. Our team is investigating this issue and we will inform you once we come to a resolution.

  2. resolved Oct 22, 2026, 03:55 PM UTC

    Start Time: 08:31 AM PDT - 10/22/26 End Time: 08:54 AM PDT - 10/22/26 Previously reported issues with 2-Way SMS delivery toward United Kingdom, Austria, Belgium, Netherlands. have been resolved. End users should no longer experience any issues as all services are back to functioning properly. We apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact [email protected].

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