TeleSign incident

Operator Alert - Pakistan (PK) - Jazz (410/01;07) - 10/21/26

Resolved after 4 hours 16 minutes, affecting APAC - All countries and Pakistan, on October 21, 2026.

resolved Oct 21, 2026, 07:29 PM UTC

Start Time: 07:58 AM PDT - 10/21/26 End Time: 11:03 AM PDT - 10/21/26 Network issues previously reported for Jazz (410/01;07) from Pakistan (PK) have been resolved. Jazz (410/01;07) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01257589

Other major vendors with incidents that started within 30 minutes of this one

And 1 more: OpenAI.

Started
Oct 21, 2026, 03:12 PM UTC
Resolved
Oct 21, 2026, 07:29 PM UTC
Duration
4h 16m
Detected by Pingoru
Oct 21, 2026, 03:12 PM UTC

Affected components

APAC - All countriesPakistan

Update timeline

  1. investigating Oct 21, 2026, 03:12 PM UTC

    Start Time: 07:58 AM PDT - 10/21/26 End Time: Ongoing We are currently observing a quality degradation towards Jazz (410/01;07) in Pakistan (PK), which may cause delays in SMS delivery. We will inform you once the operator has come to a resolution. SF 01257589

  2. resolved Oct 21, 2026, 07:29 PM UTC

    Start Time: 07:58 AM PDT - 10/21/26 End Time: 11:03 AM PDT - 10/21/26 Network issues previously reported for Jazz (410/01;07) from Pakistan (PK) have been resolved. Jazz (410/01;07) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01257589

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