TeleSign incident
Operator Alert - Pakistan (PK) - Jazz (410/01;07) - 10/21/26
Resolved after 4 hours 16 minutes, affecting APAC - All countries and Pakistan, on October 21, 2026.
Start Time: 07:58 AM PDT - 10/21/26 End Time: 11:03 AM PDT - 10/21/26 Network issues previously reported for Jazz (410/01;07) from Pakistan (PK) have been resolved. Jazz (410/01;07) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01257589
Other major vendors with incidents that started within 30 minutes of this one
And 1 more: OpenAI.
Affected components
Update timeline
- investigating Oct 21, 2026, 03:12 PM UTC
Start Time: 07:58 AM PDT - 10/21/26 End Time: Ongoing We are currently observing a quality degradation towards Jazz (410/01;07) in Pakistan (PK), which may cause delays in SMS delivery. We will inform you once the operator has come to a resolution. SF 01257589
- resolved Oct 21, 2026, 07:29 PM UTC
Start Time: 07:58 AM PDT - 10/21/26 End Time: 11:03 AM PDT - 10/21/26 Network issues previously reported for Jazz (410/01;07) from Pakistan (PK) have been resolved. Jazz (410/01;07) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01257589
Your product runs on more than TeleSign
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.