TeleSign incident

2-Way service interruptions Colombia

Resolved after 1 hour 33 minutes, affecting Colombia, on June 24, 2026.

resolved Jun 24, 2026, 07:34 PM UTC

Start Time: 10:30 AM PDT - 06/24/26 End Time: 11:10 AM PDT - 06/24/26 Previously reported issues with 2-Way SMS delivery toward Colombia (CO) have been resolved. End users should no longer experience any issues as all services are back to functioning properly. We apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact [email protected]. SF 01192480

Started
Jun 24, 2026, 06:01 PM UTC
Resolved
Jun 24, 2026, 07:34 PM UTC
Duration
1h 33m
Detected by Pingoru
Jun 24, 2026, 06:01 PM UTC

Affected components

Colombia

Update timeline

  1. investigating Jun 24, 2026, 06:01 PM UTC

    Start Time: 10:30 AM PDT - 06/24/26 End Time: Ongoing We are currently experiencing issues with 2-Way SMS delivery toward Colombia. Please note that some DSC are impacted. Our team is investigating this issue and we will inform you once we come to a resolution. SF 01192480

  2. resolved Jun 24, 2026, 07:34 PM UTC

    Start Time: 10:30 AM PDT - 06/24/26 End Time: 11:10 AM PDT - 06/24/26 Previously reported issues with 2-Way SMS delivery toward Colombia (CO) have been resolved. End users should no longer experience any issues as all services are back to functioning properly. We apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact [email protected]. SF 01192480

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