TeleSign incident
Phone ID SIM Swap and Porting History Service Alert - Colombia
Resolved after 2 hours 56 minutes, affecting Colombia and Colombia, on June 23, 2026.
Date: 06/23/26 Start Time: 07:05 am PST End Time: 09:43 am PST We received notification from our partner that the issue previously noticed in Colombia has been resolved. End users should no longer experience delays, as all services are back to functioning properly.
Affected components
Update timeline
- identified Jun 23, 2026, 03:56 PM UTC
Date: 06/23/26 Start Time: 07:05 am PST End Time: Ongoing We received notification from our partner that Phone ID SIM Swap and Porting History are currently having issues in Colombia, which may cause some delays. We will inform you once there is a resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service window. If you have any questions, please contact us at [email protected].
- resolved Jun 23, 2026, 06:53 PM UTC
Date: 06/23/26 Start Time: 07:05 am PST End Time: 09:43 am PST We received notification from our partner that the issue previously noticed in Colombia has been resolved. End users should no longer experience delays, as all services are back to functioning properly.
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