TeleSign incident
Operator Alert - Philippines (PH) - Smart Communications (515/03;05;18) - 6/12/26
Resolved after 6 hours 30 minutes, affecting Philipines, on June 14, 2026.
Start Time: 1:21 AM PST - 6/13/26 End Time: 7:25 AM PST - 6/13/26 We received notification that the network issues previously reported by Smart Communications (515/03;05;18) from Philippines (PH) have been resolved. Smart Communications (515/03;05;18) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01187669
Affected components
Update timeline
- investigating Jun 14, 2026, 08:36 AM UTC
Start Time: 1:21 PST - 6/13/26 End Time: Ongoing We received notification that operator Smart Communications (515/03;05;18) from Philippines (PH) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01187669
- resolved Jun 14, 2026, 03:06 PM UTC
Start Time: 1:21 AM PST - 6/13/26 End Time: 7:25 AM PST - 6/13/26 We received notification that the network issues previously reported by Smart Communications (515/03;05;18) from Philippines (PH) have been resolved. Smart Communications (515/03;05;18) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01187669
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