TeleSign incident
Operator Alert - Venezuela (VE) - Telcel C.A. (Movistar) (734/04)
Resolved after 6 hours 43 minutes, affecting NA & LATAM - All countries, on June 24, 2026.
Start Time: 15:30 PDT - 06/24/26 End Time: 22:15 PDT - 06/24/26 We received notification that the network issues previously reported by Telcel C.A. (Movistar) (734/04) from Venezuela (VE) have been resolved. Telcel C.A. (Movistar) (734/04) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01192599
Affected components
Update timeline
- investigating Jun 24, 2026, 10:33 PM UTC
Start Time: 15:30 PT - 06/24/26 End Time: Ongoing We received notification that Telcel C.A. (Movistar) (734/04) from Venezuela (VE) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01192599
- resolved Jun 25, 2026, 05:16 AM UTC
Start Time: 15:30 PDT - 06/24/26 End Time: 22:15 PDT - 06/24/26 We received notification that the network issues previously reported by Telcel C.A. (Movistar) (734/04) from Venezuela (VE) have been resolved. Telcel C.A. (Movistar) (734/04) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01192599
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