TeleSign incident

Operator Alert - Morocco (MA) - Maroc Telecom (Itissalat Al-Maghrib) (604/01;06) - 06/22/2026

Resolved after 14 hours 37 minutes, affecting EMEA - All countries, on June 22, 2026.

resolved Jun 23, 2026, 10:04 AM UTC

Start Time: 12:20PM PDT - 06/22/2026 End Time: 00:21 AM PDT - 06/23/2026 We received notification that the network issues previously reported by Maroc Telecom (Itissalat Al-Maghrib) (604/01;06) from Morocco (MA) have been resolved. Maroc Telecom (Itissalat Al-Maghrib) (604/01;06) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01191368

Started
Jun 22, 2026, 07:26 PM UTC
Resolved
Jun 23, 2026, 10:04 AM UTC
Duration
14h 37m
Detected by Pingoru
Jun 22, 2026, 07:26 PM UTC

Affected components

EMEA - All countries

Update timeline

  1. investigating Jun 22, 2026, 07:26 PM UTC

    Start Time: 12:20PM PDT - 06/22/2026 End Time: Ongoing We received notification that Maroc Telecom (Itissalat Al-Maghrib) from Morocco (MA) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01191368

  2. resolved Jun 23, 2026, 10:04 AM UTC

    Start Time: 12:20PM PDT - 06/22/2026 End Time: 00:21 AM PDT - 06/23/2026 We received notification that the network issues previously reported by Maroc Telecom (Itissalat Al-Maghrib) (604/01;06) from Morocco (MA) have been resolved. Maroc Telecom (Itissalat Al-Maghrib) (604/01;06) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01191368

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