Resolved after 16 hours 21 minutes, affecting America (Prod2) and America (Prod) and 1 more, on November 18, 2025.
Twitter publishing, grabbing and reporting has been restored. All systems are operating as expected. Thank you for your patience.
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Affected components
Update timeline
- investigating Nov 18, 2025, 12:29 PM UTC
This is to inform you that we have observed issues in the platform especially with twitter publishing, grabbing and reporting. This seems to be occurring due to Twitter API issues. We shall keep you posted as soon as we have further updates on this.
- investigating Nov 18, 2025, 03:41 PM UTC
would like to inform you about an ongoing issue related to Twitter publishing across the platform. We suspect that this could be related to the current Cloudflare outage, and we are actively working with twitter team to resolve the issue as a priority. We will continue to keep you posted on any further developments. In the meantime, if you have any urgent concerns, please reach out to Sprinklr support.
- resolved Nov 19, 2025, 04:50 AM UTC
Twitter publishing, grabbing and reporting has been restored. All systems are operating as expected. Thank you for your patience.
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