Netlify incident

Manual credit purchases unavailable

Resolved after 14 days 11 hours, affecting Billing, on November 18, 2025.

resolved Dec 02, 2025, 11:26 PM UTC

The purchasing of extra credits for credit-based plans is available again. The incident is resolved.

Other major vendors with incidents that started within 30 minutes of this one

Started
Nov 18, 2025, 12:08 PM UTC
Resolved
Dec 02, 2025, 11:26 PM UTC
Duration
14d 11h
Detected by Pingoru
Nov 18, 2025, 12:08 PM UTC

Affected components

Billing

Update timeline

  1. investigating Nov 18, 2025, 12:08 PM UTC

    Purchasing of extra credits is currently unavailable. Auto-recharge is still available at this time.

  2. resolved Dec 02, 2025, 11:26 PM UTC

    The purchasing of extra credits for credit-based plans is available again. The incident is resolved.

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