Resolved after 14 days 11 hours, affecting Billing, on November 18, 2025.
The purchasing of extra credits for credit-based plans is available again. The incident is resolved.
Other major vendors with incidents that started within 30 minutes of this one
Affected components
Billing
Update timeline
- investigating Nov 18, 2025, 12:08 PM UTC
Purchasing of extra credits is currently unavailable. Auto-recharge is still available at this time.
- resolved Dec 02, 2025, 11:26 PM UTC
The purchasing of extra credits for credit-based plans is available again. The incident is resolved.
Your product runs on more than Netlify
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.