Canva incident

Users are experiencing issues loading Canva

Major Vendor's status page →

Resolved after 2 hours 52 minutes, affecting iPad app and Login and signup and 1 more, on November 18, 2025.

monitoring Nov 18, 2025, 02:48 PM UTC

We've implemented a fix and monitoring results.

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Started
Nov 18, 2025, 12:04 PM UTC
Resolved
Nov 18, 2025, 02:56 PM UTC
Duration
2h 52m
Detected by Pingoru
Nov 18, 2025, 12:04 PM UTC

Affected components

iPad appLogin and signupmacOS appBlackboardEditing designsiOS appWindows appCanvasViewing designsAndroid app

Update timeline

  1. identified Nov 18, 2025, 12:04 PM UTC

    Users may be unable to load Canva.

  2. identified Nov 18, 2025, 12:22 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified Nov 18, 2025, 12:30 PM UTC

    Our CDN provider Cloudflare is having issues resulting in Canva being unable to load for some users. Please refer to https://www.cloudflarestatus.com/

  4. identified Nov 18, 2025, 01:39 PM UTC

    We are working with Cloudflare to fix the issue.

  5. monitoring Nov 18, 2025, 02:06 PM UTC

    We've implemented a fix and monitoring results.

  6. monitoring Nov 18, 2025, 02:48 PM UTC

    We've implemented a fix and monitoring results.

  7. resolved Nov 18, 2025, 02:56 PM UTC

    This incident is now resolved. Thank you for your patience and understanding.

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