Sprinklr incident

Investigating – Certificate Expiry

Resolved after 23 minutes, affecting America (Prod2), on October 4, 2026.

resolved Oct 04, 2026, 05:36 AM UTC

The issue has been resolved. The required updates and refresh actions have been completed, and the affected domain has been successfully validated. Services are operating normally, and no further impact has been observed. We will continue to monitor the environment to ensure continued stability.

Started
Oct 04, 2026, 05:12 AM UTC
Resolved
Oct 04, 2026, 05:36 AM UTC
Duration
23m
Detected by Pingoru
Oct 04, 2026, 05:12 AM UTC

Affected components

America (Prod2)

Update timeline

  1. investigating Oct 04, 2026, 05:12 AM UTC

    We are currently investigating an issue related to an expired SSL/TLS certificate, which may be impacting access to the affected service. Our DevOps team is actively working to renew and deploy the certificate. We will provide further updates as more information becomes available. Status: Investigating Impact: Some users may experience service access issues.

  2. resolved Oct 04, 2026, 05:36 AM UTC

    The issue has been resolved. The required updates and refresh actions have been completed, and the affected domain has been successfully validated. Services are operating normally, and no further impact has been observed. We will continue to monitor the environment to ensure continued stability.

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