Sprinklr incident

Potential Compute VM Issue

Resolved after 3 days 1 hour, affecting EMEA (Prod3), on October 13, 2026.

resolved Oct 16, 2026, 08:43 AM UTC

The issue affecting compute VMs in the region has been reviewed in coordination with Microsoft Azure. The application remains stable, and no customer impact has been observed. As there are no further issues reported, the incident is being closed. Engineering team will continue to monitor the environment and address any recurrence if observed.

Started
Oct 13, 2026, 07:06 AM UTC
Resolved
Oct 16, 2026, 08:43 AM UTC
Duration
3d 1h
Detected by Pingoru
Oct 13, 2026, 07:06 AM UTC

Affected components

EMEA (Prod3)

Update timeline

  1. investigating Oct 13, 2026, 07:06 AM UTC

    We are investigating an issue affecting compute VMs in the region. The application remains stable, and no customer impact has been observed so far. The Engineering team is working with Microsoft Azure to assess the situation and determine the next steps. Further updates will be shared as more information becomes available.

  2. resolved Oct 16, 2026, 08:43 AM UTC

    The issue affecting compute VMs in the region has been reviewed in coordination with Microsoft Azure. The application remains stable, and no customer impact has been observed. As there are no further issues reported, the incident is being closed. Engineering team will continue to monitor the environment and address any recurrence if observed.

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