Resolved after 3 hours 39 minutes, on November 18, 2025.
[2025-11-18 15:26:51] - Incident status was updated to "resolved". Summary: The provider has confirmed that the issue has been resolved and service has fully recovered.
Other major vendors with incidents that started within 30 minutes of this one
Update timeline
- identified Nov 18, 2025, 12:20 PM UTC
A roaming partner in the UK is experiencing connectivity problems, affecting mobile services. The issue has been escalated and is under investigation. Affected countries: GB
- identified Nov 18, 2025, 12:20 PM UTC
[2025-11-18 11:00:06] - Incident status was updated to "identified". Summary: A provider is experiencing issues with their UK roaming partner. They have raised a ticket to address the problem.
- investigating Nov 18, 2025, 12:20 PM UTC
[2025-11-18 11:30:06] - Incident status was updated to "investigating". Summary: The issue has been escalated to the relevant roaming partner. An update is pending from them regarding the ongoing incident.
- monitoring Nov 18, 2025, 02:40 PM UTC
[2025-11-18 14:25:13] - Incident status was updated to "monitoring". Summary: A fix has been implemented and service is in the process of being restored. The situation will continue to be monitored.
- resolved Nov 18, 2025, 04:00 PM UTC
[2025-11-18 15:26:51] - Incident status was updated to "resolved". Summary: The provider has confirmed that the issue has been resolved and service has fully recovered.
Your product runs on more than Simbase
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services