Simbase incident
[External] - Mobile network connectivity issues in Kuwait
Resolved after 2 days 3 hours, on October 12, 2026.
[2026-10-14 15:06:09] - Incident status was updated. Summary: The issue has been resolved and access to the affected network is fully operational again.
Update timeline
- investigating Oct 12, 2026, 11:41 AM UTC
Connectivity issues detected on mobile network infrastructure in Kuwait. Devices may experience service disruptions and need to switch to alternative networks. Affected countries: KW
- investigating Oct 12, 2026, 11:41 AM UTC
[2026-10-12 11:38:35] - Incident status was updated. Summary: Investigating connectivity issue affecting devices in Kuwait. Network has been blocked to allow devices to switch to an alternative available network which is confirmed operational. Updates to follow as more information becomes available.
- identified Oct 12, 2026, 03:41 PM UTC
[2026-10-12 15:34:51] - Incident status was updated. Summary: The issue has been confirmed to be isolated to a specific network operator in Kuwait. The provider is engaging with relevant parties to restore normal service and will provide updates as more information becomes available.
- monitoring Oct 14, 2026, 02:01 PM UTC
[2026-10-14 13:49:20] - Incident status was updated. Summary: Service has been restored and network access has been re-enabled. The situation continues to be monitored to ensure stability remains consistent.
- resolved Oct 14, 2026, 03:21 PM UTC
[2026-10-14 15:06:09] - Incident status was updated. Summary: The issue has been resolved and access to the affected network is fully operational again.
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