Sendcloud Outage History

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Sendcloud had 86 outages in the last 2 years — averaging 3.5 incidents per month.

There were 86 Sendcloud outages since January 30, 2026. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.sendcloud.com

Minor September 10, 2026

[Mondial Relay] Servicepoints are not visible on service point map for carrier Mondial Relay

Detected by Pingoru
Sep 10, 2026, 09:52 AM UTC
Resolved
Sep 10, 2026, 09:52 AM UTC
Duration
—
Affected: GLOBAL
Timeline · 4 updates
  1. investigating Sep 10, 2026, 07:22 AM UTC

    Status: Investigating We are currently investigating an issue where the Mondial Relay service points are not visible on the service point map anymore. Affected components GLOBAL (Degraded performance) Mondial Relay (Degraded performance)

  2. monitoring Sep 10, 2026, 07:37 AM UTC

    Status: Monitoring A fix was implemented for the issue where Mondial Relay service points are not visible on the service point map, and we are currently monitoring the results Affected components GLOBAL (Operational) Mondial Relay (Operational)

  3. monitoring Sep 10, 2026, 09:51 AM UTC

    Status: Monitoring The incident has been resolved. Affected components GLOBAL (Operational) Mondial Relay (Operational)

  4. resolved Sep 10, 2026, 09:52 AM UTC

    Status: Resolved The incident has been resolved. Affected components GLOBAL (Operational) Mondial Relay (Operational)

Read the full incident report →

Minor August 31, 2026

BRT label announcement issues / BRT Problema nella creazione delle etichette

Detected by Pingoru
Aug 31, 2026, 03:31 PM UTC
Resolved
Aug 31, 2026, 03:31 PM UTC
Duration
—
Affected: IT
Timeline · 3 updates
  1. investigating Aug 31, 2026, 08:40 AM UTC

    Status: Investigating We are investigating an issue causing BRT label announcements to fail. Stiamo attualmente indagando su un problema che impedisce agli utenti di annunciare le etichette. Affected components IT (Partial outage) BRT (Full outage)

  2. monitoring Aug 31, 2026, 01:02 PM UTC

    Status: Monitoring A fix has been implemented by BRT and we are monitoring the result BRT ha implementato una soluzione e stiamo monitorando il risultato. Affected components IT (Operational) BRT (Operational)

  3. resolved Aug 31, 2026, 03:31 PM UTC

    Status: Resolved This incident has been resolved. Questo incidente è stato risolto. Affected components IT (Operational) BRT (Operational)

Read the full incident report →

Minor August 28, 2026

Broken images in Help Center articles

Detected by Pingoru
Aug 28, 2026, 12:12 PM UTC
Resolved
Aug 28, 2026, 12:12 PM UTC
Duration
—
Timeline · 3 updates
  1. identified Aug 28, 2026, 09:57 AM UTC

    Status: Identified We have identified that images are missing or broken across several Help Center articles, and we are working on a fix. Impact: Some Help Center articles may display broken image icons instead of screenshots, diagrams, or carrier logos. Article text and functionality are not affected. We apologize for the inconvenience and appreciate your patience.

  2. monitoring Aug 28, 2026, 11:47 AM UTC

    Status: Monitoring We have implemented a fix, and we are monitoring the result.

  3. resolved Aug 28, 2026, 12:12 PM UTC

    Status: Resolved This incident has been resolved.

Read the full incident report →

Minor August 24, 2026

[Third-Party] TNT Italy - Label Announcement Issue | Problema nella creazione delle etichette

Detected by Pingoru
Aug 24, 2026, 11:54 AM UTC
Resolved
Aug 24, 2026, 11:54 AM UTC
Duration
—
Timeline · 3 updates
  1. investigating Aug 24, 2026, 10:11 AM UTC

    Status: Investigating We are currently investigating an issue preventing users from announcing labels. Stiamo attualmente indagando su un problema che impedisce agli utenti di annunciare le etichette. Affected components TNT Italy (Partial outage)

  2. monitoring Aug 24, 2026, 11:06 AM UTC

    Status: Monitoring The service has recovered, we will continue monitoring this incident. Il servizio è stato ripristinato, continueremo a monitorare questo incidente. Affected components TNT Italy (Operational)

  3. resolved Aug 24, 2026, 11:54 AM UTC

    Status: Resolved This incident has been resolved. Il problema è stato risolto. Affected components TNT Italy (Operational)

Read the full incident report →

Minor August 21, 2026

Geodis - Label announcement issues / Problèmes d'annonce des étiquettes Geodis

Detected by Pingoru
Aug 21, 2026, 11:34 AM UTC
Resolved
Aug 21, 2026, 11:34 AM UTC
Duration
—
Affected: FR
Timeline · 2 updates
  1. identified Aug 21, 2026, 07:17 AM UTC

    Status: Identified "Geodis is currently experiencing an incident affecting their technical infrastructure from 4:15 am. The following services are directly impacted and unavailable: " • Client Space • Consignee Space • Web services (API Shipment, API Zoom, API Label, Geolabel) "Their technical teams are mobilized to restore service as soon as possible. " -------------------------------------------------------------------------------------------------------- "Geodis rencontre actuellement un incident affectant son infrastructure technique depuis 4h15. " "Les services suivants sont directement impactés et indisponibles : " • Espace Client • Espace Destinataire • Services web (API Shipment, API Zoom, API Label, Geolabel) "Leurs équipes techniques sont mobilisées afin de rétablir le service dans les meilleurs délais. " Affected components Geodis (Full outage) FR (Full outage)

  2. resolved Aug 21, 2026, 11:34 AM UTC

    Status: Resolved The issue is resolved. Le problème est résolu. Affected components Geodis (Operational) FR (Operational)

Read the full incident report →

Minor August 18, 2026

Geodis label announcement issues / Problèmes d'annonce des étiquettes Geodis

Detected by Pingoru
Aug 18, 2026, 07:13 AM UTC
Resolved
Aug 18, 2026, 07:13 AM UTC
Duration
—
Affected: FR
Timeline · 2 updates
  1. identified Aug 17, 2026, 12:06 PM UTC

    Status: Identified We are investigating an issue preventing users from creating labels via Geodis. Nous étudions un problème empêchant les utilisateurs de créer des étiquettes via Geodis. Affected components Geodis (Full outage) FR (Degraded performance)

  2. resolved Aug 18, 2026, 07:13 AM UTC

    Status: Resolved This incident has been resolved. Cet incident a été résolu. Affected components Geodis (Operational) FR (Operational)

Read the full incident report →

Minor August 11, 2026

[Third-Party] Verzenden via bol - Label Announcement Issue | Problemen met het voormelden van de labels

Detected by Pingoru
Aug 11, 2026, 03:27 PM UTC
Resolved
Aug 11, 2026, 03:27 PM UTC
Duration
—
Affected: NL
Timeline · 2 updates
  1. investigating Aug 10, 2026, 03:30 PM UTC

    Status: Investigating We are currently investigating an issue preventing users from announcing labels. We zijn momenteel een probleem aan het onderzoeken waarbij klanten geen labels meer aan kunnen maken. Affected components Verzenden via Bol.com (Partial outage) NL (Degraded performance)

  2. resolved Aug 11, 2026, 03:27 PM UTC

    Status: Resolved The incident has been resolved. Het incident is opgelost. Affected components Verzenden via Bol.com (Operational) NL (Operational)

Read the full incident report →

Minor August 10, 2026

[Third-Party] TNT Italy - Label Announcement Issue | Problema nella creazione delle etichette

Detected by Pingoru
Aug 10, 2026, 01:00 PM UTC
Resolved
Aug 10, 2026, 01:00 PM UTC
Duration
—
Affected: IT
Timeline · 3 updates
  1. investigating Aug 10, 2026, 10:04 AM UTC

    Status: Investigating We are currently investigating an issue preventing users from announcing labels. Stiamo attualmente indagando su un problema che impedisce agli utenti di annunciare le etichette. Affected components IT (Degraded performance) TNT Italy (Degraded performance)

  2. monitoring Aug 10, 2026, 11:16 AM UTC

    Status: Monitoring The service has recovered, we will continue monitoring this incident. Il servizio è stato ripristinato, continueremo a monitorare questo incidente. Affected components IT (Operational) TNT Italy (Operational)

  3. resolved Aug 10, 2026, 01:00 PM UTC

    Status: Resolved This issue is resolved. Il problema è stato risolto. Affected components IT (Operational) TNT Italy (Operational)

Read the full incident report →

Minor August 3, 2026

[Third-Party Issue] Seur - Label announcement issues | Problema al generar etiquetas

Detected by Pingoru
Aug 03, 2026, 01:37 PM UTC
Resolved
Aug 03, 2026, 01:37 PM UTC
Duration
—
Affected: ES
Timeline · 3 updates
  1. investigating Aug 03, 2026, 12:32 PM UTC

    Status: Investigating We are currently investigating an issue preventing users from announcing labels. Estamos investigando una incidencia que impide a los usuarios crear etiquetas. Affected components SEUR (Partial outage) ES (Degraded performance)

  2. monitoring Aug 03, 2026, 12:55 PM UTC

    Status: Monitoring SEUR implemented and released a fix. We will continue monitoring the performance to ensure the service is fully restored. SEUR implementó y lanzó una solución. Continuaremos monitoreando el rendimiento para asegurar que el servicio se restaure completamente. Affected components SEUR (Operational) ES (Operational)

  3. resolved Aug 03, 2026, 01:37 PM UTC

    Status: Resolved The incident has been resolved. El incidente ha sido resuelto. Affected components SEUR (Operational) ES (Operational)

Read the full incident report →

Minor August 3, 2026

[Third-Party Issue] DHL Parcel GB - Label announcement issues when using Sendcloud rates

Detected by Pingoru
Aug 03, 2026, 12:14 PM UTC
Resolved
Aug 03, 2026, 12:14 PM UTC
Duration
—
Affected: UK
Timeline · 2 updates
  1. identified Jul 27, 2026, 03:27 PM UTC

    Status: Identified The issue has been identified and we are implementing a fix. Affected components UK (Degraded performance) DHL Parcel GB (Degraded performance)

  2. resolved Aug 03, 2026, 12:14 PM UTC

    Status: Resolved The issue is resolved. Affected components DHL Parcel GB (Operational) UK (Operational)

Read the full incident report →

Minor July 30, 2026

[Third-Party Issue] SEUR - Label Announcement Issues

Detected by Pingoru
Jul 30, 2026, 07:08 AM UTC
Resolved
Jul 30, 2026, 07:08 AM UTC
Duration
—
Timeline · 4 updates
  1. investigating Jul 29, 2026, 09:10 AM UTC

    Status: Investigating We are currently investigating an issue preventing users from announcing labels. Estamos investigando una incidencia que impide a los usuarios crear etiquetas. Affected components SEUR (Full outage)

  2. identified Jul 29, 2026, 11:27 AM UTC

    Status: Identified A fix has been implemented by the carrier and we are monitoring the results. It may be required to change the order reference, in order to announce labels successfully. El transportista ha implementado una solución y estamos monitoreando los resultados. Es posible que sea necesario modificar la referencia del pedido / numero de pedido para que las etiquetas se impriman correctamente. Affected components SEUR (Partial outage)

  3. monitoring Jul 29, 2026, 01:10 PM UTC

    Status: Monitoring A fix has been implemented by the carrier and we are monitoring the results. It may be required to change the order reference, in order to announce labels successfully. El transportista ha implementado una solución y estamos monitoreando los resultados. Es posible que sea necesario modificar la referencia del pedido / numero de pedido para que las etiquetas se impriman correctamente. Affected components SEUR (Degraded performance)

  4. resolved Jul 30, 2026, 07:08 AM UTC

    Status: Resolved The incident has been resolved El incidente ha sido resuelto. Affected components SEUR (Operational)

Read the full incident report →

Minor July 17, 2026

[Third Party Issue] CTT Express - Label Announcement Issues

Detected by Pingoru
Jul 17, 2026, 12:54 PM UTC
Resolved
Jul 17, 2026, 12:54 PM UTC
Duration
—
Timeline · 3 updates
  1. investigating Jul 17, 2026, 09:53 AM UTC

    Status: Investigating We are currently investigating an issue preventing users from announcing labels. Estamos investigando una incidencia que impide a los usuarios crear etiquetas. Affected components CTT Express (Full outage)

  2. monitoring Jul 17, 2026, 11:09 AM UTC

    Status: Monitoring CTT Express implemented and released a fix. We will continue monitoring the performance to ensure the service is fully restored. CTT Express implementó y lanzó una solución. Continuaremos monitoreando el rendimiento para asegurar que el servicio se restaure completamente. Affected components CTT Express (Operational)

  3. resolved Jul 17, 2026, 12:54 PM UTC

    Status: Resolved The incident has been resolved. El incidente fue resuelto. Affected components CTT Express (Operational)

Read the full incident report →

Minor July 15, 2026

[Third Party Issue] Colissimo - Label Announcement Issues

Detected by Pingoru
Jul 15, 2026, 03:39 PM UTC
Resolved
Jul 15, 2026, 03:39 PM UTC
Duration
—
Timeline · 3 updates
  1. investigating Jul 15, 2026, 01:07 PM UTC

    Status: Investigating We are currently investigating an issue affecting Colissimo label announcement. Nous enquêtons actuellement sur un problème empêchant nos utilisateurs de créer des étiquettes Colissimo. Affected components Colissimo (Degraded performance)

  2. monitoring Jul 15, 2026, 03:26 PM UTC

    Status: Monitoring The carrier implemented and released a fix. We will continue monitoring the performance to ensure the service is fully restored. Le transporteur a mis en place et déployé un correctif. Nous continuerons à surveiller les performances afin de nous assurer que le service est entièrement rétabli. Affected components Colissimo (Operational)

  3. resolved Jul 15, 2026, 03:39 PM UTC

    Status: Resolved This issue is resolved. Ce problème a été résolu. Affected components Colissimo (Operational)

Read the full incident report →

Minor July 13, 2026

Asendia label announcement issues / Asendia Problema al generar etiquetas

Detected by Pingoru
Jul 13, 2026, 11:04 AM UTC
Resolved
Jul 13, 2026, 11:04 AM UTC
Duration
—
Affected: ES
Timeline · 3 updates
  1. investigating Jul 08, 2026, 07:55 AM UTC

    Status: Investigating We are currently investigating an issue preventing users from announcing labels. Estamos investigando una incidencia que impide a los usuarios crear etiquetas. Affected components ES (Degraded performance) Asendia (Partial outage)

  2. monitoring Jul 08, 2026, 09:53 AM UTC

    Status: Monitoring Asendia implemented and released a fix. We will continue monitoring the performance to ensure the service is fully restored. Asendia implementó y lanzó una solución. Continuaremos monitoreando el rendimiento para asegurar que el servicio se restaure completamente. Affected components Asendia (Operational) ES (Operational)

  3. resolved Jul 13, 2026, 11:04 AM UTC

    Status: Resolved The incident has been resolved. El incidente fue resuelto. Affected components Asendia (Operational) ES (Operational)

Read the full incident report →

Minor July 10, 2026

[Multiple integrations] - Item weight import issue

Detected by Pingoru
Jul 10, 2026, 02:09 PM UTC
Resolved
Jul 10, 2026, 02:09 PM UTC
Duration
—
Affected: Ecwid by LightspeedMagento V2MijnWebWinkelShopify
Timeline · 4 updates
  1. investigating Jul 10, 2026, 10:05 AM UTC

    Status: Investigating We are currently investigating an issue where item weights are imported while they should not be. Multiple integrations are affected by the issue. Affected components MijnWebWinkel (Degraded performance) Magento V2 (Degraded performance) Ecwid by Lightspeed (Degraded performance) Shopify (Degraded performance)

  2. identified Jul 10, 2026, 11:15 AM UTC

    Status: Identified We have identified the cause of the issue and are working on implementing a fix. Affected components Magento V2 (Degraded performance) Ecwid by Lightspeed (Degraded performance) Shopify (Degraded performance) MijnWebWinkel (Degraded performance)

  3. monitoring Jul 10, 2026, 01:43 PM UTC

    Status: Monitoring A fix has been implemented an we are monitoring the results Affected components Ecwid by Lightspeed (Operational) Shopify (Operational) MijnWebWinkel (Operational) Magento V2 (Operational)

  4. resolved Jul 10, 2026, 02:09 PM UTC

    Status: Resolved The issue has been resolved. Affected components Shopify (Operational) MijnWebWinkel (Operational) Magento V2 (Operational) Ecwid by Lightspeed (Operational)

Read the full incident report →

Minor July 8, 2026

[Third Party Issue] TNT Italy - Label Announcement Issues | Problema nella creazione delle etichette

Detected by Pingoru
Jul 08, 2026, 12:11 PM UTC
Resolved
Jul 08, 2026, 12:11 PM UTC
Duration
—
Affected: IT
Timeline · 3 updates
  1. investigating Jul 08, 2026, 10:39 AM UTC

    Status: Investigating We are currently investigating an issue affecting TNT IT label announcement. Stiamo attualmente investigando un problema riguardante la creazione di etichette TNT IT. Affected components IT (Degraded performance) TNT Italy (Degraded performance)

  2. monitoring Jul 08, 2026, 11:08 AM UTC

    Status: Monitoring The service has recovered, we will continue monitoring this incident. Il servizio è stato ripristinato, continueremo a monitorare questo incidente. Affected components TNT Italy (Operational) IT (Operational)

  3. resolved Jul 08, 2026, 12:11 PM UTC

    Status: Resolved The issue has been resolved. Il problema è stato risolto. Affected components IT (Operational) TNT Italy (Operational)

Read the full incident report →

Minor July 8, 2026

Colissimo label announcement issues / Colissimo Problème de création d’étiquettes

Detected by Pingoru
Jul 08, 2026, 11:06 AM UTC
Resolved
Jul 08, 2026, 11:06 AM UTC
Duration
—
Affected: FR
Timeline · 4 updates
  1. investigating Jul 08, 2026, 07:46 AM UTC

    Status: Investigating We are currently investigating an issue preventing users from announcing labels. Nous enquêtons actuellement sur un problème empêchant nos utilisateurs de créer des étiquettes. Affected components FR (Partial outage) Colissimo (Full outage)

  2. identified Jul 08, 2026, 08:44 AM UTC

    Status: Identified The carrier has identified the issue and is working on a solution. A more in-depth update can be found on the carriers status page here -> https://status.colissimo.fr/notices/suampspexd8jb7mu-anomalie-potentielle La cause de l'incident a été identifiée par le transporteur, qui travaille actuellement à la mise en place d'une solution. Une mise à jour plus détaillée est disponible sur la page de statut du transporteur, ici. -> https://status.colissimo.fr/notices/suampspexd8jb7mu-anomalie-potentielle Affected components FR (Partial outage) Colissimo (Full outage)

  3. monitoring Jul 08, 2026, 09:22 AM UTC

    Status: Monitoring Colissimo implemented and released a fix. We will continue monitoring the performance to ensure the service is fully restored. Colissimo a implémenté et déployé un correctif. Nous continuerons à surveiller le fonctionnement de ce dernier pour assurer que le service est complètement rétabli. Affected components FR (Operational) Colissimo (Operational)

  4. resolved Jul 08, 2026, 11:06 AM UTC

    Status: Resolved This incident has been resolved. Ce problème a été résolu. Affected components FR (Operational) Colissimo (Operational)

Read the full incident report →

Minor July 7, 2026

[Third Party] Bpost - Label Announcement Issue | Probleem met de aankondiging van het label

Detected by Pingoru
Jul 07, 2026, 12:08 PM UTC
Resolved
Jul 07, 2026, 12:08 PM UTC
Duration
—
Affected: BE
Timeline · 3 updates
  1. investigating Jul 07, 2026, 07:24 AM UTC

    Status: Investigating We are currently investigating an issue preventing users from announcing labels. We zijn momenteel een probleem aan het onderzoeken waarbij klanten geen labels meer aan kunnen maken. Affected components Bpost (Degraded performance) BE (Degraded performance)

  2. monitoring Jul 07, 2026, 11:39 AM UTC

    Status: Monitoring The service has recovered, we will continue monitoring this incident. De service heeft zich hersteld, We blijven de situatie monitoren om er zeker van te zijn dat het probleem is opgelost. Affected components Bpost (Operational) BE (Operational)

  3. resolved Jul 07, 2026, 12:08 PM UTC

    Status: Resolved This issue is resolved. Het probleem is opgelost. Affected components Bpost (Operational) BE (Operational)

Read the full incident report →

Minor July 6, 2026

[Third-Party] DPD - Label announcement issues | Problemen met labelvoormelding

Detected by Pingoru
Jul 06, 2026, 08:49 AM UTC
Resolved
Jul 06, 2026, 08:49 AM UTC
Duration
—
Affected: NL
Timeline · 3 updates
  1. investigating Jul 06, 2026, 07:27 AM UTC

    Status: Investigating We are currently investigating an issue affecting DPD label announcement. We onderzoeken momenteel een probleem met de voormelding van DPD-verzendlabels. Affected components NL (Partial outage) DPD (Partial outage)

  2. monitoring Jul 06, 2026, 08:20 AM UTC

    Status: Monitoring A fix has been released by the carrier, and we are monitoring the results De vervoerder heeft een oplossing doorgevoerd en we monitoren de resultaten. Affected components DPD (Operational) NL (Operational)

  3. resolved Jul 06, 2026, 08:49 AM UTC

    Status: Resolved The incident is resolved Het incident is opgelost. Affected components NL (Operational) DPD (Operational)

Read the full incident report →

Minor June 29, 2026

[Ecwid] - Issue importing orders

Detected by Pingoru
Jun 29, 2026, 03:23 PM UTC
Resolved
Jun 29, 2026, 03:23 PM UTC
Duration
—
Affected: Ecwid by LightspeedGLOBAL
Timeline · 3 updates
  1. investigating Jun 26, 2026, 01:00 PM UTC

    Status: Investigating We are currently investigating an order import issue for integration Ecwid by Lightspeed. We zijn op dit moment bezig met het onderzoek naar een probleem met de order import voor integratie Ecwid by Lightspeed. Affected components Ecwid by Lightspeed (Partial outage) GLOBAL (Partial outage)

  2. monitoring Jun 26, 2026, 01:04 PM UTC

    Status: Monitoring A fix has been implemented for the order import issue. We are currently monitoring the results. Er is een oplossing geïmplementeerd voor het order import probleem. We houden de status hiervan in de gaten. Affected components GLOBAL (Operational) Ecwid by Lightspeed (Operational)

  3. resolved Jun 29, 2026, 03:23 PM UTC

    Status: Resolved The issue has been resolved Affected components GLOBAL (Operational) Ecwid by Lightspeed (Operational)

Read the full incident report →

Minor June 25, 2026

[Third Party Issue] BRT - Label announcement issues | Problema nella creazione delle etichette

Detected by Pingoru
Jun 25, 2026, 12:40 PM UTC
Resolved
Jun 25, 2026, 12:40 PM UTC
Duration
—
Affected: IT
Timeline · 3 updates
  1. investigating Jun 23, 2026, 10:42 AM UTC

    Status: Investigating We are currently investigating an issue preventing users from announcing labels. Stiamo attualmente indagando su un problema che impedisce agli utenti di annunciare le etichette. Affected components IT (Degraded performance) BRT (Degraded performance)

  2. identified Jun 23, 2026, 03:18 PM UTC

    Status: Identified The issue has been identified by the carrier and they are working on a fix. Il problema è stato identificato dal corriere, che sta lavorando a una soluzione. Affected components IT (Degraded performance) BRT (Degraded performance)

  3. resolved Jun 25, 2026, 12:40 PM UTC

    Status: Resolved The issue has been resolved. Il problema è stato risolto. Affected components IT (Operational) BRT (Operational)

Read the full incident report →