Label announcement issues for multiple carriers

Update timeline

1. investigating Sep 08, 2026, 07:52 AM UTC

   Status: Investigating We are currently investigating an issue causing label announcements to fail for multiple carriers. Affected components Colissimo (Degraded performance) Colis Privé (Degraded performance) InPost GB (Degraded performance) Geodis (Degraded performance) DE (Degraded performance) Asendia (Degraded performance) Colissimo EC2C (Degraded performance) AT (Degraded performance) Evri International (Degraded performance) Der Kurier (Degraded performance) Dachser (Degraded performance) Verzenden via Bol.com (Degraded performance) LandMark Global (Degraded performance) FedEx (Degraded performance) PostNL (Degraded performance) Cycloon (Degraded performance) InPost Poland (Degraded performance) GLS Netherlands (Degraded performance) Evri UK (Degraded performance) InPost Italy (Degraded performance) MRW (Degraded performance) GLS Italy (Degraded performance) DHL Parcel Iberia (Degraded performance) DHL Freight (Degraded performance) Parcelforce (Degraded performance) PostNord (Degraded performance) SkyNet SkyMail (Degraded performance) Royal Mail (Degraded performance) PLX Parcel Logistics (Degraded performance) Poste Italiane Delivery (Degraded performance) CTT Express (Degraded performance) DHL 2 Man Handling (Degraded performance) Chronopost (Degraded performance) GLS (Degraded performance) DB Schenker (Degraded performance) Deutsche Post (Degraded performance) GLS Europe (Degraded performance) FedEx Crossborder (Degraded performance) PostNL Extra@Home (Degraded performance) Transforce (Degraded performance) Yodel (Degraded performance) Spring (Degraded performance) Europaket (Degraded performance) Hermes Germany (Degraded performance) Bring (Degraded performance) OnTime (Degraded performance) DPD UK (Degraded performance) NL (Degraded performance) GLOBAL (Degraded performance) IT (Degraded performance) BE (Degraded performance) Postnord (Degraded performance) TNT Italy (Degraded performance) BRT (Degraded performance) DHL eCommerce (Degraded performance) SEUR (Degraded performance) DHL Benelux (Degraded performance) TIPSA (Degraded performance) Transmission (Degraded performance) Correos Express (Degraded performance) Austrian Post (Degraded performance) Lettre Suivie (Degraded performance) Nacex (Degraded performance) DHL Express (Degraded performance) InPost Spain (Degraded performance) DPD Local (Degraded performance) GLS Spain (Degraded performance) Packs (Degraded performance) Mondial Relay (Degraded performance) Budbee (Degraded performance) Quicargo (Degraded performance) MHI (Degraded performance) UPS (Degraded performance) DPD France (Degraded performance) Paack (Degraded performance) DPD Austria (Degraded performance) Correos (Degraded performance) Cainiao (Degraded performance) Trunkrs (Degraded performance) Evri C2C UK (Degraded performance) UK (Degraded performance) ES (Degraded performance) Poste Italiane (Degraded performance) Jongstra Transport (Degraded performance) Delivengo (Degraded performance) Relais Colis (Degraded performance) Sendcloud (Degraded performance) DPD (Degraded performance) Amazon Shipping (Degraded performance) DHL Germany (Degraded performance) CIRRO E-Commerce (Degraded performance) DHL Parcel GB (Degraded performance) Bpost (Degraded performance) HIVED (Degraded performance) FR (Degraded performance) Viatim (Degraded performance)

2. monitoring Sep 08, 2026, 08:12 AM UTC

   Status: Monitoring A fix has been deployed, and we are monitoring the result. Affected components Bring (Operational) Austrian Post (Operational) Packs (Operational) Viatim (Operational) DB Schenker (Operational) SEUR (Operational) DHL Benelux (Operational) TIPSA (Operational) GLS Spain (Operational) Poste Italiane Delivery (Operational) Budbee (Operational) Correos (Operational) Parcelforce (Operational) SkyNet SkyMail (Operational) InPost Spain (Operational) Colis Privé (Operational) GLS Netherlands (Operational) Amazon Shipping (Operational) CIRRO E-Commerce (Operational) DHL Parcel GB (Operational) GLS (Operational) GLOBAL (Operational) FedEx Crossborder (Operational) DHL 2 Man Handling (Operational) Lettre Suivie (Operational) Verzenden via Bol.com (Operational) DPD UK (Operational) DHL eCommerce (Operational) NL (Operational) Royal Mail (Operational) PostNL (Operational) MRW (Operational) DPD (Operational) Asendia (Operational) Cainiao (Operational) BE (Operational) Transmission (Operational) FR (Operational) DPD Austria (Operational) OnTime (Operational) Evri International (Operational) FedEx (Operational) Evri C2C UK (Operational) PostNL Extra@Home (Operational) Europaket (Operational) LandMark Global (Operational) Bpost (Operational) Transforce (Operational) GLS Italy (Operational) GLS Europe (Operational) DHL Germany (Operational) Colissimo (Operational) Nacex (Operational) PostNord (Operational) Yodel (Operational) Mondial Relay (Operational) Hermes Germany (Operational) Quicargo (Operational) InPost Poland (Operational) UPS (Operational) Spring (Operational) Evri UK (Operational) Colissimo EC2C (Operational) AT (Operational) Delivengo (Operational) Cycloon (Operational) Correos Express (Operational) PLX Parcel Logistics (Operational) Jongstra Transport (Operational) IT (Operational) TNT Italy (Operational) DHL Freight (Operational) Poste Italiane (Operational) DPD France (Operational) DE (Operational) Chronopost (Operational) UK (Operational) ES (Operational) BRT (Operational) Deutsche Post (Operational) Postnord (Operational) MHI (Operational) HIVED (Operational) InPost GB (Operational) DHL Parcel Iberia (Operational) Paack (Operational) InPost Italy (Operational) Geodis (Operational) DHL Express (Operational) Der Kurier (Operational) Dachser (Operational) Sendcloud (Operational) DPD Local (Operational) CTT Express (Operational) Trunkrs (Operational) Relais Colis (Operational)

3. resolved Sep 08, 2026, 09:26 AM UTC

   Status: Resolved This incident has been resolved Affected components DHL Parcel GB (Operational) InPost Spain (Operational) Dachser (Operational) GLS Spain (Operational) FedEx Crossborder (Operational) Der Kurier (Operational) Austrian Post (Operational) Viatim (Operational) AT (Operational) CIRRO E-Commerce (Operational) Evri C2C UK (Operational) NL (Operational) Colis Privé (Operational) InPost Poland (Operational) Lettre Suivie (Operational) FR (Operational) Poste Italiane (Operational) FedEx (Operational) DHL Express (Operational) PostNL (Operational) GLS Europe (Operational) CTT Express (Operational) Packs (Operational) Evri UK (Operational) InPost Italy (Operational) Trunkrs (Operational) Jongstra Transport (Operational) GLOBAL (Operational) UPS (Operational) DHL Germany (Operational) Budbee (Operational) PostNL Extra@Home (Operational) Colissimo EC2C (Operational) Relais Colis (Operational) Sendcloud (Operational) DPD (Operational) ES (Operational) HIVED (Operational) DHL Parcel Iberia (Operational) Paack (Operational) Asendia (Operational) GLS (Operational) Deutsche Post (Operational) Transmission (Operational) InPost GB (Operational) BRT (Operational) LandMark Global (Operational) DHL eCommerce (Operational) Chronopost (Operational) Cainiao (Operational) Bpost (Operational) Transforce (Operational) Amazon Shipping (Operational) Mondial Relay (Operational) DPD UK (Operational) Royal Mail (Operational) Correos Express (Operational) Poste Italiane Delivery (Operational) Spring (Operational) OnTime (Operational) Nacex (Operational) MRW (Operational) DHL Freight (Operational) Geodis (Operational) Evri International (Operational) Delivengo (Operational) DHL 2 Man Handling (Operational) Colissimo (Operational) Parcelforce (Operational) PostNord (Operational) GLS Netherlands (Operational) Postnord (Operational) TIPSA (Operational) PLX Parcel Logistics (Operational) Bring (Operational) SEUR (Operational) GLS Italy (Operational) TNT Italy (Operational) Verzenden via Bol.com (Operational) Europaket (Operational) Hermes Germany (Operational) DE (Operational) MHI (Operational) DPD Local (Operational) SkyNet SkyMail (Operational) DB Schenker (Operational) IT (Operational) Yodel (Operational) DPD France (Operational) Correos (Operational) Quicargo (Operational) Cycloon (Operational) UK (Operational) BE (Operational) DHL Benelux (Operational) DPD Austria (Operational)