Sendcloud incident
[Mondial Relay] Servicepoints are not visible on service point map for carrier Mondial Relay
Minor Vendor's status page →
Resolved after 2 hours 29 minutes, affecting Affected market (GLOBAL) and Carriers (Mondial Relay), on September 10, 2026.
The incident has been resolved.
Affected components
Affected market (GLOBAL)Carriers (Mondial Relay)
Update timeline
- investigating Sep 10, 2026, 07:22 AM UTC
We are currently investigating an issue where the Mondial Relay service points are not visible on the service point map anymore.
- monitoring Sep 10, 2026, 07:37 AM UTC
A fix was implemented for the issue where Mondial Relay service points are not visible on the service point map, and we are currently monitoring the results
- monitoring Sep 10, 2026, 09:51 AM UTC
The incident has been resolved.
- resolved Sep 10, 2026, 09:52 AM UTC
The incident has been resolved.
- resolved Sep 10, 2026, 09:52 AM UTC
The incident has been resolved.
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