What is Sendcloud's uptime?

Over the last 90 days, Sendcloud reported 98.87% uptime on its official status page. That figure is calculated from the public incident timeline at https://status.sendcloud.com, each minute of degraded, partial-outage, or major-outage status counts against the total. Sign up to Pingoru free to see Sendcloud's uptime history rolling forward in real time.

Has Sendcloud had outages in 2026?

Yes, Sendcloud has had 53 incidents reported on its official status page so far in 2026. The full timeline (start times, durations, components affected) is shown above on this page. Pingoru re-checks the status page every 5 minutes so the count stays current.

When was the last Sendcloud outage?

The most recent Sendcloud incident was "Maintenance: [DHL DE] Authentication API - Maintenance with temporary impairments - From 2026-10-28 22:00 CET To 2026-10-28 22:30 CET", which started on October 28, 2026 and was resolved on October 28, 2026. Pingoru captured this directly from https://status.sendcloud.com. See the full incident card above for affected components and the update timeline.

How often does Sendcloud have outages?

Based on the last 90 days, Sendcloud averages 17.7 reported incidents per month on its official status page. Pingoru tracks each one with start time, duration, severity, and affected components: so you can see the pattern at a glance instead of digging through the vendor's archive.

Where is Sendcloud's status page?

Sendcloud's official status page is https://status.sendcloud.com. Pingoru polls it every 5 minutes and renders the same data here, alongside every other cloud or SaaS provider you depend on, so you can spot multi-vendor incidents (e.g. AWS + Stripe + Cloudflare degrading at the same minute) without flipping between tabs.

Is Sendcloud down right now?

Sendcloud is having a partial outage. Pingoru checks the official status page every 5 minutes and flips this headline the moment Sendcloud reports a change. Current status is based on 172 tracked services.

How does Pingoru know if Sendcloud is down?

We read https://status.sendcloud.com directly, using Sendcloud's own status page. If the vendor reports an incident, you see it within one check cycle, not after someone manually marks the page as down.

Where can I get notified when Sendcloud has an outage?

Create a free Pingoru account and add Sendcloud as a monitor. You can filter to specific services, pick severity thresholds, and route alerts via email, Slack, Discord, or a webhook.

Sendcloud's status page says the service is up, but I'm having issues. What's wrong?

Three common reasons: • A real Sendcloud incident that hasn't been acknowledged on their public status page yet, vendor status pages are updated manually and typically lag the first customer reports by 10–30 minutes. • A regional or account-scoped issue affecting a subset of customers. These rarely trigger a global status-page change. • A local problem: ISP / DNS / your own software. Try reproducing from a mobile data connection and from a different network to isolate. If you suspect a real Sendcloud issue that isn't reflected yet, contact their support to escalate. Subscribing here means you get the alert the moment they do post an update.

Where does Pingoru get the official Sendcloud status?

We use Sendcloud's own status page at https://status.sendcloud.com. Nothing is read in a way the vendor hasn't explicitly made public. We use the same data their own dashboard uses. So our data is as accurate as what you'd see loading the status page yourself, but rolled into one dashboard alongside every other service you depend on.

What does "Partial Outage" mean?

Sendcloud has a partial outage. One or more components are down, but the rest of the service is operational.

Is Sendcloud down?

Last checked 1m ago

Current status

Sendcloud is having a partial outage

2 active incidents: Poste Italiane label announcement issues / Poste Italiane p…, [Third-Party] GLS Italy - Label announcement issue

Get alerts when Sendcloud breaks → View Sendcloud outage history →

Free, no credit card

Official status page: status.sendcloud.com
Checked every 5 minutes
172 components tracked

Sendcloud is reporting a partial outage right now (last checked 1m ago). Some components are affected; others remain operational.

Real-time Sendcloud status, recent outages, and incident history: pulled directly from Sendcloud's official status page at status.sendcloud.com every 5 minutes. Pingoru tracks 172 Sendcloud services and has captured 29 incidents in the last 90 days (98.87% uptime). Get email, Slack, Discord, or webhook alerts the moment Sendcloud reports a new incident, free for 3 monitors, no credit card.

Users who monitor Sendcloud also follow these eCommerce services:

PayFast View all 8,000+ providers

Sendcloud uptime 98.87% uptime · past 90 days

Mon Wed Fri

AugSepOctNov

Less More

Active incidents 2

Poste Italiane label announcement issues / Poste Italiane problema nella creazione delle etichette

Ongoing ● 6d 8h

Started Oct 26, 2026, 09:25 AM UTC

ITPoste Italiane
Timeline · 2 updates
- investigating · Oct 26, 2026, 09:25 AM UTC
  
  Status: Investigating We are currently investigating an issue causing some label announcements to fail. Stiamo attualmente indagando su un problema che causa agli utenti di ricevere il seguente messaggio di errore quando tentano di creare un’etichetta: Affected components Poste Italiane (Degraded performance) IT (Degraded performance)
- identified · Oct 26, 2026, 09:36 AM UTC
  
  Status: Identified Information from the carrier: National operational communications Roadblocks in Southern Italy – Reopening of Acceptance and Collection in Puglia Following the gradual removal of roadblocks across Southern Italy , delivery services will resume; however, it is not yet possible to guarantee full regularity of parcel and mail collections and deliveries (both domestic and international) throughout Italy. To allow for the recovery of backlogged shipments, the collection and acceptance of parcels and non-universal express courier shipments to and from Sicily, Calabria, Campania, and Basilicata are temporarily suspended. Universal parcels will continue to be accepted using Poste Delivery Standard and Poste Delivery International Standard products. Updates on the evolution of the situation and the gradual resumption of operations will be promptly published on poste.it: http://poste.it and on the portals dedicated to the individual services. For more information on other affected services and updates, see: https://www.poste.it/aggiornamenti-operativi Informazioni dal corriere: Comunicazioni operative nazionali Blocchi stradali Sud Italia – Riapertura accettazione e ritiro Puglia A seguito della graduale rimozione dei blocchi stradali che hanno interessato tutto il Sud Italia, verranno conseguentemente riprese le attività di consegna; tuttavia, non è ancora possibile garantire la piena regolarità di ritiri e consegne di pacchi e corrispondenza (nazionali e internazionali) su tutto il territorio italiano. Per consentire il recupero delle spedizioni arretrate, restano temporaneamente sospesi i servizi di ritiro e accettazione dei pacchi e degli invii di corriere espresso non universali da e per Sicilia, Calabria, Campania e Basilicata. Prosegue l’accettazione dei pacchi universali effettuata con i prodotti Poste Delivery Standard e Poste Delivery International Standard. Gli aggiornamenti sull’evoluzione della situazione e sul progressivo ripristino dell’operatività saranno pubblicati tempestivamente su poste.it: http://poste.it e sui portali dedicati ai singoli servizi. Per ulteriori informazioni sugli altri servizi interessati e sugli aggiornamenti, consultare: https://www.poste.it/aggiornamenti-operativi Affected components Poste Italiane (Degraded performance) IT (Degraded performance)
Latest: Status: Identified Information from the carrier: National operational communications Roadblocks in Southern Italy – Reopening of Acceptance and Collection in Puglia Following the g…
[Third-Party] GLS Italy - Label announcement issue

Ongoing ● 12d 7h

Started Oct 20, 2026, 10:24 AM UTC

ITGLS
Timeline · 3 updates
- investigating · Oct 20, 2026, 10:24 AM UTC
  
  Status: Investigating We are currently investigating an issue preventing users from announcing labels. Affected components GLS (Partial outage) IT (Partial outage)
- identified · Oct 21, 2026, 09:08 AM UTC
  
  Status: Identified GLS Italy has confirmed operational disruptions affecting shipments across Southern Italy due to strike activity. We are monitoring the situation closely with the carrier and will share further updates as soon as new information becomes available. Affected components GLS (Partial outage) IT (Partial outage)
- monitoring · Oct 22, 2026, 09:31 AM UTC
  
  Status: Monitoring GLS Italia ha segnalato che i disservizi legati agli scioperi nel Sud Italia potrebbero essersi attenuati. Tuttavia, la situazione rimane al di fuori del nostro controllo e di quello del corriere, e in alcune aree sono ancora in vigore restrizioni che potrebbero influire sulle operazioni di spedizione. Abbiamo aggiornato lo stato da Identificato a Monitoraggio e continuiamo a seguire attentamente la situazione in collaborazione con il corriere. Forniremo ulteriori aggiornamenti in caso di cambiamenti significativi. __________________________________________________________________________________ GLS Italy has reported that strike-related disruptions across Southern Italy may have eased. However, the situation remains outside both our and the carrier’s control, and certain areas are still subject to restrictions that may affect shipment operations. We have moved the status from Identified to Monitoring and continue to follow the situation closely with the carrier. We will provide further updates if there are any significant changes. Affected components GLS (Partial outage) IT (Partial outage)
Latest: Status: Monitoring GLS Italia ha segnalato che i disservizi legati agli scioperi nel Sud Italia potrebbero essersi attenuati. Tuttavia, la situazione rimane al di fuori del nostro …

Recent outages & incidents

Past 90 days

Sendcloud panel - Degraded performance and errors in the Sendcloud panel and related services

Resolved 2h 26m

Started Oct 27, 2026, 08:22 AM UTC · Resolved Oct 27, 2026, 10:49 AM UTC

Sendcloud PanelSendcloud websiteSendcloud Email ServicesSendcloud Service pointsTracking pageSendcloud ChatSendcloud PhoneSendcloud PaymentsSendcloud InfrastructureSendcloud Returns
Timeline · 5 updates
- identified · Oct 27, 2026, 08:22 AM UTC
  
  Status: Identified We have identified an issue with order loading and viewing in the Sendcloud Panel. We are currently working on a fix. Thank you for your patience! Affected components GLOBAL (Degraded performance) Sendcloud Panel (Degraded performance)
- identified · Oct 27, 2026, 08:53 AM UTC
  
  Status: Identified Update: We are currently experiencing degraded performance and errors affecting multiple Sendcloud services, caused by high load on one of our core authentication services. Our engineering team is actively investigating and working on a resolution. Impact: • Sendcloud panel: Users may see errors or slow loading. Some orders may load with greyed-out fields, or appear in Incoming orders without a shipping method (or with an incorrect default one). • Public API: Increased latency and errors across API requests. • Dynamic Checkout / Checkout API: Slower checkout page loads and possible checkout failures due to timeouts. • Return Portal: Users may experience errors or slow loading. • Invoice / payment page: Users may experience errors when loading the page. Affected components Sendcloud Phone (Degraded performance) Shipping Intelligence (Tracey) (Degraded performance) Sendcloud Insurance (Degraded performance) Tracking page (Degraded performance) Sendcloud Service points (Degraded performance) Sendcloud Chat (Degraded performance) Sendcloud Print Settings (Degraded performance) Sendcloud Returns (Degraded performance) Dynamic Checkout Form (Degraded performance) Support Automation (Degraded performance) GLOBAL (Degraded performance) Sendcloud Payments (Degraded performance) Dynamic Checkout API (Degraded performance) Sendcloud website (Degraded performance) Sendcloud Infrastructure (Degraded performance) Sendcloud Panel (Degraded performance) Sendcloud Analytics (Degraded performance) Sendcloud Email Services (Degraded performance)
- monitoring · Oct 27, 2026, 09:09 AM UTC
  
  Status: Monitoring A fix has been released and our services are recovering. We are closely monitoring the platform to confirm that performance has returned to normal. Affected components Sendcloud Print Settings (Operational) Sendcloud Payments (Operational) Sendcloud Panel (Operational) Sendcloud Service points (Operational) Sendcloud Returns (Operational) Dynamic Checkout Form (Operational) Sendcloud Email Services (Operational) Sendcloud website (Operational) Shipping Intelligence (Tracey) (Operational) Sendcloud Insurance (Operational) Sendcloud Infrastructure (Operational) Sendcloud Phone (Operational) GLOBAL (Operational) Tracking page (Operational) Dynamic Checkout API (Operational) Sendcloud Analytics (Operational) Sendcloud Chat (Operational) Support Automation (Operational)
- resolved · Oct 27, 2026, 10:49 AM UTC
  
  Status: Resolved This incident has been resolved. After a period of monitoring, we have confirmed that all affected services are operating normally again. We apologize for the disruption and thank you for your patience. Affected components Sendcloud Analytics (Operational) Dynamic Checkout Form (Operational) Sendcloud Phone (Operational) Sendcloud website (Operational) Sendcloud Insurance (Operational) Sendcloud Infrastructure (Operational) Dynamic Checkout API (Operational) Sendcloud Panel (Operational) Sendcloud Returns (Operational) Sendcloud Chat (Operational) Sendcloud Payments (Operational) Sendcloud Service points (Operational) Support Automation (Operational) Shipping Intelligence (Tracey) (Operational) Sendcloud Print Settings (Operational) Sendcloud Email Services (Operational) GLOBAL (Operational) Tracking page (Operational)
- resolved · Oct 27, 2026, 10:49 AM UTC
  
  Status: Resolved This incident has been resolved. After a period of monitoring, we have confirmed that all affected services are operating normally again. We apologize for the disruption and thank you for your patience. Affected components Sendcloud Email Services (Operational) GLOBAL (Operational) Sendcloud Insurance (Operational) Sendcloud Infrastructure (Operational) Sendcloud Payments (Operational) Dynamic Checkout API (Operational) Sendcloud Panel (Operational) Sendcloud website (Operational) Shipping Intelligence (Tracey) (Operational) Sendcloud Service points (Operational) Sendcloud Returns (Operational) Dynamic Checkout Form (Operational) Sendcloud Chat (Operational) Sendcloud Phone (Operational) Sendcloud Print Settings (Operational) Tracking page (Operational) Sendcloud Analytics (Operational) Support Automation (Operational)
Latest: Status: Resolved This incident has been resolved. After a period of monitoring, we have confirmed that all affected services are operating normally again. We apologize for the disr…
TIPSA label announcement issues / TIPSA problema al generar etiquetas

Resolved 2h 52m

Started Oct 26, 2026, 09:46 AM UTC · Resolved Oct 26, 2026, 12:38 PM UTC

ESTIPSA
Timeline · 4 updates
- investigating · Oct 26, 2026, 09:46 AM UTC
  
  Status: Investigating We are currently investigating an issue preventing users from announcing labels. Estamos investigando una incidencia que impide a los usuarios crear etiquetas. Affected components TIPSA (Partial outage) ES (Degraded performance)
- monitoring · Oct 26, 2026, 12:05 PM UTC
  
  Status: Monitoring A fix has been implemented and we are monitoring the result. Hemos implementado y lanzado una solución. Continuaremos monitoreando el rendimiento para asegurar que el servicio se restaure completamente. Affected components TIPSA (Operational) ES (Operational)
- resolved · Oct 26, 2026, 12:38 PM UTC
  
  Status: Resolved The incident has been resolved. El incidente fue resuelto. Affected components TIPSA (Operational) ES (Operational)
- resolved · Oct 26, 2026, 12:38 PM UTC
  
  Status: Resolved The incident has been resolved. El incidente fue resuelto. Affected components TIPSA (Operational) ES (Operational)
Latest: Status: Resolved The incident has been resolved. El incidente fue resuelto. Affected components TIPSA (Operational) ES (Operational)
TNT label announcement issues / TNT Problema nella creazione delle etichette

Resolved 3h 48m

Started Oct 26, 2026, 08:48 AM UTC · Resolved Oct 26, 2026, 12:37 PM UTC

ITTNT Italy
Timeline · 5 updates
- investigating · Oct 26, 2026, 08:48 AM UTC
  
  Status: Investigating We are currently investigating an issue with the carrier that causes some label announcements to fail. Stiamo attualmente indagando su un problema che causa agli utenti di ricevere il seguente messaggio di errore quando tentano di creare un’etichetta Affected components IT (Degraded performance) TNT Italy (Degraded performance)
- investigating · Oct 26, 2026, 09:47 AM UTC
  
  Status: Investigating We are currently investigating an issue preventing users from announcing labels. Stiamo attualmente indagando su un problema che impedisce agli utenti di annunciare le etichette. Affected components IT (Degraded performance) TNT Italy (Degraded performance)
- monitoring · Oct 26, 2026, 12:08 PM UTC
  
  Status: Monitoring We implemented and released a fix. We will continue to monitor the performance to ensure the service is fully restored. Abbiamo implementato e rilasciato una soluzione. Continueremo a monitorare le prestazioni per garantire che il servizio sia completamente ripristinato Affected components IT (Degraded performance) TNT Italy (Operational)
- resolved · Oct 26, 2026, 12:37 PM UTC
  
  Status: Resolved The issue has been resolved. Il problema è stato risolto Affected components IT (Operational) TNT Italy (Operational)
- resolved · Oct 26, 2026, 12:37 PM UTC
  
  Status: Resolved The issue has been resolved. Il problema è stato risolto Affected components IT (Operational) TNT Italy (Operational)
Latest: Status: Resolved The issue has been resolved. Il problema è stato risolto Affected components IT (Operational) TNT Italy (Operational)
[Third-Party] Spring - Label announcement issue

Resolved 23h 6m

Started Oct 21, 2026, 10:08 AM UTC · Resolved Oct 22, 2026, 09:15 AM UTC

ESSpring
Timeline · 3 updates
- investigating · Oct 21, 2026, 10:08 AM UTC
  
  Status: Investigating We are currently investigating an issue preventing users from announcing labels. Affected components ES (Full outage) Spring (Full outage)
- resolved · Oct 22, 2026, 09:15 AM UTC
  
  Status: Resolved All services returned to normal. Affected components ES (Operational) Spring (Operational)
- resolved · Oct 22, 2026, 09:15 AM UTC
  
  Status: Resolved All services returned to normal. Affected components ES (Operational) Spring (Operational)
Latest: Status: Resolved All services returned to normal. Affected components ES (Operational) Spring (Operational)
[Third-Party] DPD Local - Label announcement issue

Resolved 6h 33m

Started Oct 20, 2026, 08:49 AM UTC · Resolved Oct 20, 2026, 03:23 PM UTC

DPD Local
Timeline · 4 updates
- investigating · Oct 20, 2026, 08:49 AM UTC
  
  Status: Investigating We are currently investigating an issue preventing users from announcing labels. Affected components DPD Local (Partial outage)
- monitoring · Oct 20, 2026, 01:42 PM UTC
  
  Status: Monitoring The carrier implemented and released a fix. We will continue monitoring the performance to ensure the service is fully restored. Affected components DPD Local (Operational)
- resolved · Oct 20, 2026, 03:23 PM UTC
  
  Status: Resolved The issue has been resolved. Affected components DPD Local (Operational)
- resolved · Oct 20, 2026, 03:23 PM UTC
  
  Status: Resolved The issue has been resolved. Affected components DPD Local (Operational)
Latest: Status: Resolved The issue has been resolved. Affected components DPD Local (Operational)

See the full Sendcloud outage history

24 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Sendcloud outage history →

Or sign up free to get alerts when Sendcloud breaks · 10 free monitors · No credit card

Incident record

Since April 2026 · incident.io · 172 components checked every 5 minutes

108incidents recorded

108last 12 months

29last 90 days

34 hourstypical duration, 12 months

The longest incident in the last year, [Third Party Issue] GLS Italy - Label Announcement Issues on June 15, 2026, ran for 67 days. 71 maintenance windows announced in the same period.

Most affected components, last 12 months

ES22
IT19
GLOBAL17
FR15
NL14

Latest incidents

Sendcloud panel - Degraded performance and errors in the Sendcloud panel and related services October 27, 2026 · 2 hours · degraded service
Status: Identified We have identified an issue with order loading and viewing in the Sendcloud Panel. We are currently working on a fix. Thank you for your…
TIPSA label announcement issues / TIPSA problema al generar etiquetas October 26, 2026 · 3 hours · degraded service
Status: Investigating We are currently investigating an issue preventing users from announcing labels. Estamos investigando una incidencia que impide a los…
Poste Italiane label announcement issues / Poste Italiane problema nella creazione delle etichette October 26, 2026 · still open · degraded service
Status: Investigating We are currently investigating an issue causing some label announcements to fail. Stiamo attualmente indagando su un problema che causa…

Outage history

Past 90 days · 29 incidents View full outage history →

Sendcloud panel - Degraded performance and errors in the Sendcloud panel and related services Resolved

Started Oct 27, 2026, 08:22 AM UTC · Resolved Oct 27, 2026, 10:49 AM UTC · 2h 26m
TIPSA label announcement issues / TIPSA problema al generar etiquetas Resolved

Started Oct 26, 2026, 09:46 AM UTC · Resolved Oct 26, 2026, 12:38 PM UTC · 2h 52m
Poste Italiane label announcement issues / Poste Italiane problema nella creazione delle etichette Ongoing

Started Oct 26, 2026, 09:25 AM UTC · ● 6d 8h
TNT label announcement issues / TNT Problema nella creazione delle etichette Resolved

Started Oct 26, 2026, 08:48 AM UTC · Resolved Oct 26, 2026, 12:37 PM UTC · 3h 48m
[Third-Party] Spring - Label announcement issue Resolved

Started Oct 21, 2026, 10:08 AM UTC · Resolved Oct 22, 2026, 09:15 AM UTC · 23h 6m
[Third-Party] GLS Italy - Label announcement issue Ongoing

Started Oct 20, 2026, 10:24 AM UTC · ● 12d 7h
[Third-Party] DPD Local - Label announcement issue Resolved

Started Oct 20, 2026, 08:49 AM UTC · Resolved Oct 20, 2026, 03:23 PM UTC · 6h 33m
[Third-Party] DPD UK - Label announcement issue Resolved

Started Oct 20, 2026, 07:47 AM UTC · Resolved Oct 20, 2026, 03:23 PM UTC · 7h 36m