Is Sendcloud down?

Status: Investigating We are currently investigating an issue where the Mondial Relay service points are not visible on the service point map anymore. Affected components GLOBAL (Degraded performance) Mondial Relay (Degraded performance)

Status: Monitoring A fix was implemented for the issue where Mondial Relay service points are not visible on the service point map, and we are currently monitoring the results Affected components GLOBAL (Operational) Mondial Relay (Operational)

Status: Monitoring The incident has been resolved. Affected components GLOBAL (Operational) Mondial Relay (Operational)

Status: Resolved The incident has been resolved. Affected components GLOBAL (Operational) Mondial Relay (Operational)

Status: Investigating We are currently investigating an issue causing label announcements to fail for multiple carriers. Affected components Colissimo (Degraded performance) Colis Privé (Degraded performance) InPost GB (Degraded performance) Geodis (Degraded performance) DE (Degraded performance) Asendia (Degraded performance) Colissimo EC2C (Degraded performance) AT (Degraded performance) Evri International (Degraded performance) Der Kurier (Degraded performance) Dachser (Degraded performance) Verzenden via Bol.com (Degraded performance) LandMark Global (Degraded performance) FedEx (Degraded performance) PostNL (Degraded performance) Cycloon (Degraded performance) InPost Poland (Degraded performance) GLS Netherlands (Degraded performance) Evri UK (Degraded performance) InPost Italy (Degraded performance) MRW (Degraded performance) GLS Italy (Degraded performance) DHL Parcel Iberia (Degraded performance) DHL Freight (Degraded performance) Parcelforce (Degraded performance) PostNord (Degraded performance) SkyNet SkyMail (Degraded performance) Royal Mail (Degraded performance) PLX Parcel Logistics (Degraded performance) Poste Italiane Delivery (Degraded performance) CTT Express (Degraded performance) DHL 2 Man Handling (Degraded performance) Chronopost (Degraded performance) GLS (Degraded performance) DB Schenker (Degraded performance) Deutsche Post (Degraded performance) GLS Europe (Degraded performance) FedEx Crossborder (Degraded performance) PostNL Extra@Home (Degraded performance) Transforce (Degraded performance) Yodel (Degraded performance) Spring (Degraded performance) Europaket (Degraded performance) Hermes Germany (Degraded performance) Bring (Degraded performance) OnTime (Degraded performance) DPD UK (Degraded performance) NL (Degraded performance) GLOBAL (Degraded performance) IT (Degraded performance) BE (Degraded performance) Postnord (Degraded performance) TNT Italy (Degraded performance) BRT (Degraded performance) DHL eCommerce (Degraded performance) SEUR (Degraded performance) DHL Benelux (Degraded performance) TIPSA (Degraded performance) Transmission (Degraded performance) Correos Express (Degraded performance) Austrian Post (Degraded performance) Lettre Suivie (Degraded performance) Nacex (Degraded performance) DHL Express (Degraded performance) InPost Spain (Degraded performance) DPD Local (Degraded performance) GLS Spain (Degraded performance) Packs (Degraded performance) Mondial Relay (Degraded performance) Budbee (Degraded performance) Quicargo (Degraded performance) MHI (Degraded performance) UPS (Degraded performance) DPD France (Degraded performance) Paack (Degraded performance) DPD Austria (Degraded performance) Correos (Degraded performance) Cainiao (Degraded performance) Trunkrs (Degraded performance) Evri C2C UK (Degraded performance) UK (Degraded performance) ES (Degraded performance) Poste Italiane (Degraded performance) Jongstra Transport (Degraded performance) Delivengo (Degraded performance) Relais Colis (Degraded performance) Sendcloud (Degraded performance) DPD (Degraded performance) Amazon Shipping (Degraded performance) DHL Germany (Degraded performance) CIRRO E-Commerce (Degraded performance) DHL Parcel GB (Degraded performance) Bpost (Degraded performance) HIVED (Degraded performance) FR (Degraded performance) Viatim (Degraded performance)

Status: Monitoring A fix has been deployed, and we are monitoring the result. Affected components Bring (Operational) Austrian Post (Operational) Packs (Operational) Viatim (Operational) DB Schenker (Operational) SEUR (Operational) DHL Benelux (Operational) TIPSA (Operational) GLS Spain (Operational) Poste Italiane Delivery (Operational) Budbee (Operational) Correos (Operational) Parcelforce (Operational) SkyNet SkyMail (Operational) InPost Spain (Operational) Colis Privé (Operational) GLS Netherlands (Operational) Amazon Shipping (Operational) CIRRO E-Commerce (Operational) DHL Parcel GB (Operational) GLS (Operational) GLOBAL (Operational) FedEx Crossborder (Operational) DHL 2 Man Handling (Operational) Lettre Suivie (Operational) Verzenden via Bol.com (Operational) DPD UK (Operational) DHL eCommerce (Operational) NL (Operational) Royal Mail (Operational) PostNL (Operational) MRW (Operational) DPD (Operational) Asendia (Operational) Cainiao (Operational) BE (Operational) Transmission (Operational) FR (Operational) DPD Austria (Operational) OnTime (Operational) Evri International (Operational) FedEx (Operational) Evri C2C UK (Operational) PostNL Extra@Home (Operational) Europaket (Operational) LandMark Global (Operational) Bpost (Operational) Transforce (Operational) GLS Italy (Operational) GLS Europe (Operational) DHL Germany (Operational) Colissimo (Operational) Nacex (Operational) PostNord (Operational) Yodel (Operational) Mondial Relay (Operational) Hermes Germany (Operational) Quicargo (Operational) InPost Poland (Operational) UPS (Operational) Spring (Operational) Evri UK (Operational) Colissimo EC2C (Operational) AT (Operational) Delivengo (Operational) Cycloon (Operational) Correos Express (Operational) PLX Parcel Logistics (Operational) Jongstra Transport (Operational) IT (Operational) TNT Italy (Operational) DHL Freight (Operational) Poste Italiane (Operational) DPD France (Operational) DE (Operational) Chronopost (Operational) UK (Operational) ES (Operational) BRT (Operational) Deutsche Post (Operational) Postnord (Operational) MHI (Operational) HIVED (Operational) InPost GB (Operational) DHL Parcel Iberia (Operational) Paack (Operational) InPost Italy (Operational) Geodis (Operational) DHL Express (Operational) Der Kurier (Operational) Dachser (Operational) Sendcloud (Operational) DPD Local (Operational) CTT Express (Operational) Trunkrs (Operational) Relais Colis (Operational)

Status: Resolved This incident has been resolved Affected components DHL Parcel GB (Operational) InPost Spain (Operational) Dachser (Operational) GLS Spain (Operational) FedEx Crossborder (Operational) Der Kurier (Operational) Austrian Post (Operational) Viatim (Operational) AT (Operational) CIRRO E-Commerce (Operational) Evri C2C UK (Operational) NL (Operational) Colis Privé (Operational) InPost Poland (Operational) Lettre Suivie (Operational) FR (Operational) Poste Italiane (Operational) FedEx (Operational) DHL Express (Operational) PostNL (Operational) GLS Europe (Operational) CTT Express (Operational) Packs (Operational) Evri UK (Operational) InPost Italy (Operational) Trunkrs (Operational) Jongstra Transport (Operational) GLOBAL (Operational) UPS (Operational) DHL Germany (Operational) Budbee (Operational) PostNL Extra@Home (Operational) Colissimo EC2C (Operational) Relais Colis (Operational) Sendcloud (Operational) DPD (Operational) ES (Operational) HIVED (Operational) DHL Parcel Iberia (Operational) Paack (Operational) Asendia (Operational) GLS (Operational) Deutsche Post (Operational) Transmission (Operational) InPost GB (Operational) BRT (Operational) LandMark Global (Operational) DHL eCommerce (Operational) Chronopost (Operational) Cainiao (Operational) Bpost (Operational) Transforce (Operational) Amazon Shipping (Operational) Mondial Relay (Operational) DPD UK (Operational) Royal Mail (Operational) Correos Express (Operational) Poste Italiane Delivery (Operational) Spring (Operational) OnTime (Operational) Nacex (Operational) MRW (Operational) DHL Freight (Operational) Geodis (Operational) Evri International (Operational) Delivengo (Operational) DHL 2 Man Handling (Operational) Colissimo (Operational) Parcelforce (Operational) PostNord (Operational) GLS Netherlands (Operational) Postnord (Operational) TIPSA (Operational) PLX Parcel Logistics (Operational) Bring (Operational) SEUR (Operational) GLS Italy (Operational) TNT Italy (Operational) Verzenden via Bol.com (Operational) Europaket (Operational) Hermes Germany (Operational) DE (Operational) MHI (Operational) DPD Local (Operational) SkyNet SkyMail (Operational) DB Schenker (Operational) IT (Operational) Yodel (Operational) DPD France (Operational) Correos (Operational) Quicargo (Operational) Cycloon (Operational) UK (Operational) BE (Operational) DHL Benelux (Operational) DPD Austria (Operational)

Status: Investigating We are investigating an issue causing BRT label announcements to fail. Stiamo attualmente indagando su un problema che impedisce agli utenti di annunciare le etichette. Affected components IT (Partial outage) BRT (Full outage)

Status: Monitoring A fix has been implemented by BRT and we are monitoring the result BRT ha implementato una soluzione e stiamo monitorando il risultato. Affected components IT (Operational) BRT (Operational)

Status: Resolved This incident has been resolved. Questo incidente è stato risolto. Affected components IT (Operational) BRT (Operational)

Status: Identified We have identified that images are missing or broken across several Help Center articles, and we are working on a fix. Impact: Some Help Center articles may display broken image icons instead of screenshots, diagrams, or carrier logos. Article text and functionality are not affected. We apologize for the inconvenience and appreciate your patience.

Status: Monitoring We have implemented a fix, and we are monitoring the result.

Status: Resolved This incident has been resolved.

Status: Investigating We are currently investigating an issue preventing users from announcing labels. Stiamo attualmente indagando su un problema che impedisce agli utenti di annunciare le etichette. Affected components TNT Italy (Partial outage)

Status: Monitoring The service has recovered, we will continue monitoring this incident. Il servizio è stato ripristinato, continueremo a monitorare questo incidente. Affected components TNT Italy (Operational)

Status: Resolved This incident has been resolved. Il problema è stato risolto. Affected components TNT Italy (Operational)