Sendcloud incident

[Third Party Issue] GLS Italy - Label Announcement Issues

Minor Vendor's status page →

Resolved after 67 days 1 hour, affecting Affected market (IT) and Carriers (GLS Italy), on June 15, 2026.

resolved Aug 21, 2026, 10:46 AM UTC

The issue is resolved. Il problema è stato risolto.

Started: Jun 15, 2026, 09:00 AM UTC
Resolved: Aug 21, 2026, 10:46 AM UTC
Duration: 67d 1h
Detected by Pingoru: Jun 15, 2026, 09:00 AM UTC

Affected components

Affected market (IT)Carriers (GLS Italy)

Update timeline

investigating Jun 15, 2026, 09:00 AM UTC

We are currently investigating an issue affecting GLS IT label announcement. Stiamo attualmente investigando un problema riguardante la creazione di etichette GLS IT.
monitoring Jun 15, 2026, 11:48 AM UTC

The issue appears to be resolved and we are monitoring the results. Il problema sembra essere risolto e stiamo monitorando i risultati.
investigating Jun 15, 2026, 01:14 PM UTC

We are currently investigating an issue affecting GLS IT label announcement. Stiamo attualmente investigando un problema riguardante la creazione di etichette GLS IT.
monitoring Jun 15, 2026, 02:50 PM UTC

The issue appears to be resolved and we are monitoring the results. Il problema sembra essere risolto e stiamo monitorando i risultati.
investigating Jun 16, 2026, 09:31 AM UTC

The issue is ongoing and we are waiting for feedback from the carrier.
investigating Jun 16, 2026, 11:43 AM UTC

The issue is ongoing and we are waiting for feedback from the carrier.
investigating Jun 17, 2026, 03:34 PM UTC

The issue is ongoing and we are waiting for feedback from the carrier. Il problema è ancora in corso e siamo in attesa di un riscontro da parte del corriere.
monitoring Aug 20, 2026, 03:05 PM UTC

We implemented and released a fix. We will continue to monitor the performance to ensure the service is fully restored. Abbiamo implementato e rilasciato una soluzione. Continueremo a monitorare le prestazioni per garantire che il servizio sia completamente ripristinato.
resolved Aug 21, 2026, 10:46 AM UTC

The issue is resolved. Il problema è stato risolto.
resolved Aug 21, 2026, 10:46 AM UTC

The issue is resolved. Il problema è stato risolto.

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