Sendcloud incident

[Third-Party] GLS Italy - Label announcement issue

Ongoing since 10:24 AM UTC, affecting Affected market (IT) and Carriers (GLS).

monitoring Oct 22, 2026, 09:31 AM UTC

GLS Italia ha segnalato che i disservizi legati agli scioperi nel Sud Italia potrebbero essersi attenuati. Tuttavia, la situazione rimane al di fuori del nostro controllo e di quello del corriere, e in alcune aree sono ancora in vigore restrizioni che potrebbero influire sulle operazioni di spedizione. Abbiamo aggiornato lo stato da Identificato a Monitoraggio e continuiamo a seguire attentamente la situazione in collaborazione con il corriere. Forniremo ulteriori aggiornamenti in caso di cambiamenti significativi. __________________________________________________________________________________ GLS Italy has reported that strike-related disruptions across Southern Italy may have eased. However, the situation remains outside both our and the carrier’s control, and certain areas are still subject to restrictions that may affect shipment operations. We have moved the status from Identified to Monitoring and continue to follow the situation closely with the carrier. We will provide further updates if there are any significant changes.

Started
Oct 20, 2026, 10:24 AM UTC
Resolved
Ongoing
Duration
● 12d 8h
Detected by Pingoru
Oct 20, 2026, 10:24 AM UTC

Affected components

Affected market (IT)Carriers (GLS)

Update timeline

  1. investigating Oct 20, 2026, 10:24 AM UTC

    We are currently investigating an issue preventing users from announcing labels.

  2. identified Oct 21, 2026, 09:08 AM UTC

    GLS Italy has confirmed operational disruptions affecting shipments across Southern Italy due to strike activity. We are monitoring the situation closely with the carrier and will share further updates as soon as new information becomes available.

  3. monitoring Oct 22, 2026, 09:31 AM UTC

    GLS Italia ha segnalato che i disservizi legati agli scioperi nel Sud Italia potrebbero essersi attenuati. Tuttavia, la situazione rimane al di fuori del nostro controllo e di quello del corriere, e in alcune aree sono ancora in vigore restrizioni che potrebbero influire sulle operazioni di spedizione. Abbiamo aggiornato lo stato da Identificato a Monitoraggio e continuiamo a seguire attentamente la situazione in collaborazione con il corriere. Forniremo ulteriori aggiornamenti in caso di cambiamenti significativi. __________________________________________________________________________________ GLS Italy has reported that strike-related disruptions across Southern Italy may have eased. However, the situation remains outside both our and the carrier’s control, and certain areas are still subject to restrictions that may affect shipment operations. We have moved the status from Identified to Monitoring and continue to follow the situation closely with the carrier. We will provide further updates if there are any significant changes.

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