Public Cloud Outage History

We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved. Start time : 21/10/2026 09:30 UTC End time : 21/10/2026 13:25 UTC Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. We apologize for any inconvenience caused and appreciate your understanding.

We are pleased to inform you that the incident affecting our AI & Machine Learning offering has been resolved. Start time : 21/10/2026 07:00 UTC End time : 21/10/2026 08:04 UTC Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. We apologize for any inconvenience caused and appreciate your understanding.

We would like to inform you that the incident affecting our Public Cloud offering has now been resolved. Please find the details of this incident below : Start time : 20/10/2026 08:48 UTC End time : 20/10/2026 10:26 UTC Impacted Service(s) : Block Storage volumes hosted on the PCI-RBX-A-volumes_2 cluster in the RBX-A region were unavailable between 08:48 and 09:00 UTC, followed by reduced performance until 10:26 UTC. Customers Impact : Customers were temporarily unable to access their Block Storage volumes between 08:48 and 09:00 UTC, and may have experienced degraded performance on their volumes until 10:26 UTC while the cluster was recovering. Root Cause : This incident was caused by a hardware issue. We thank you for your understanding and patience throughout this incident.

We are pleased to inform you that the incident affecting our Cloud Databases offering has been resolved. Start time : 16/10/2026 22:16 UTC End time : 17/10/2026 11:30 UTC Root Cause : This incident was caused by a software issue. We apologize for any inconvenience caused and appreciate your understanding.

We are pleased to inform you that the incident affecting our Public Cloud Network API in the GRA11 region has been resolved. Start time : 16/10/2026 12:30 UTC End time : 16/10/2026 15:30 UTC Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. We apologize for any inconvenience caused and appreciate your understanding.

We are pleased to inform you that the incident affecting our Object Storage offering in AP-SOUTH-MUM-1 region has been resolved. Start time : 15/10/2026 11:30 UTC End time : 15/10/2026 15:05 UTC Root Cause : This incident was caused by another incident : https://network.status-ovhcloud.com/incidents/h9zynmg40bbz We apologize for any inconvenience caused and appreciate your understanding.

We are pleased to inform you that the incident affecting our Public Cloud offering has been resolved. Start time : 14/10/2026 08:00 UTC End time : 14/10/2026 15:22 UTC Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. We apologize for any inconvenience caused and appreciate your understanding.

We would like to inform you that an incident occurred affecting our File Storage offering in the SBG5 region. This incident has now been resolved. Please find the details of this incident below : Start time : 14/10/2026 01:02 UTC End time : 14/10/2026 08:39 UTC Impacted Service(s) : Creation of new File Storage shares was temporarily unavailable in the SBG5 region. Customers Impact : Customers were temporarily unable to provision new File Storage shares, as newly created shares ended up in error status. Root Cause : This incident was caused by a software issue. We thank you for your understanding and patience throughout this incident.

We would like to inform you that the incident affecting our Managed Kubernetes Service offering has now been resolved. Please find the details of this incident below : Start time : 13/10/2026 15:00 UTC End time : 13/10/2026 15:20 UTC Impacted Service(s) : Access to the Kubernetes API Server was temporarily unstable. Customers Impact : Customers may have experienced intermittent connectivity issues or errors when accessing the Kubernetes API Server of their clusters located in the specified region. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. We thank you for your understanding and patience throughout this incident.

We would like to inform you that an incident occurred in the GRA4, GRA5, GRA7, GRA9 and GRA11 regions. This incident has now been resolved. Please find the details of this incident below : Start time : 13/10/2026 05:17 UTC End time : 13/10/2026 05:26 UTC Impacted Service(s) : Some instances in the GRA5, GRA7, GRA9 and GRA11 regions were unavailable. Customers Impact : Customers were temporarily unable to access their instances located in the specified regions. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. We thank you for your understanding and patience throughout this incident.

We are pleased to inform you that the incident affecting our Compute - Instance offering has been resolved. Start time : 09/10/2026 10:23 UTC End time : 09/10/2026 10:37 UTC Root Cause : A service disruption occurred due to an unexpected infrastructure malfunction. We apologize for any inconvenience caused and appreciate your understanding.

We had an incident on our Compute - Instance offering which has now been resolved. Here are some supplementary details : Start time : 09/10/2026 08:30 UTC End time : 09/10/2026 08:36 UTC Impacted Service(s) : Some instances in the WAW1 region were unreachable. Customers Impact : Some customers were temporarily unable to access instances located in the specified region. Root Cause : A service disruption occurred due to an unexpected infrastructure malfunction. We apologize for any inconvenience caused and appreciate your understanding.

We are pleased to inform you that the incident affecting our Object Storage S3 offering has been resolved. Start time : 08/10/2026 00:00 UTC End time : 08/10/2026 18:14 UTC Root Cause : This incident was caused by a software issue. We apologize for any inconvenience caused and appreciate your understanding.

We had an incident on Storage offer which has now been resolved. Here are some supplementary details : Start time : 07/10/2026 12:36 UTC End time : 07/10/2026 13:20 UTC Impacted Service(s) : For these regions, you might had issues to access your Cold Archive services. Customers Impact : Customers were temporarily facing 503/500 errors when trying to access their Cold Archive. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. We thank you for your understanding and patience throughout this incident.

We are pleased to inform you that the incident affecting our Object Storage S3 offering has been resolved. Start time : 07/10/2026 12:36 UTC End time : 07/10/2026 13:41 UTC Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. We apologize for any inconvenience caused and appreciate your understanding.

We had an incident on LocalZones offer for AF-NORTH-LZ-RBA, EU-WEST-LZ-DL, EU-NORTH-LZ-OSL and EU-WEST-LZ-MNC regions which has now been resolved. Here are some supplementary details : Start time : 07/10/2026 08:00 UTC End time : 07/10/2026 12:00 UTC Impacted Service(s) : IPv6 was temporarily unavailable for the specified LocalZones. Customers Impact : Customers were temporarily unable to use IPv6 in AF-NORTH-LZ-RBA, EU-WEST-LZ-DL, EU-NORTH-LZ-OSL and EU-WEST-LZ-MNC LocalZones. Root Cause : This incident was caused by a network equipment issue. We thank you for your understanding and patience throughout this incident.

We had an incident on Compute - Instance offer which has now been resolved. Here are some supplementary details : Start time : 07/10/2026 05:07 UTC End time : 07/10/2026 05:15 UTC Impacted Service(s) : Some instances in the GRA regions were unreachable via public and vRack network. Customers Impact : Some customers were temporarily unable to access instances located on the specified regions. Root Cause : A service disruption occurred due to an unexpected infrastructure failure. We thank you for your understanding and patience throughout this incident.

We had an incident on Compute - Instance offer which has now been resolved. Here are some supplementary details : Start time : 04/10/2026 13:36 UTC End time : 04/10/2026 13:38 UTC Impacted Service(s) : Some instances in the GRA5 and GRA7 regions were unreachable via public and vRack network. Customers Impact : Some customers were temporarily unable to access instances located on the specified regions. Root Cause : A service disruption occurred due to an unexpected infrastructure failure. We thank you for your understanding and patience throughout this incident.

We are pleased to inform you that the incident affecting our Object Storage S3 offering has been resolved. Start time : 03/10/2026 02:00 UTC End time : 03/10/2026 at 04:27 UTC Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. We apologize for any inconvenience caused and appreciate your understanding.

We are pleased to inform you that the incident affecting our LocalZones offering has been resolved. Start time : 01/10/2026 05:06 UTC End time : 01/10/2026 07:26 UTC Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. We apologize for any inconvenience caused and appreciate your understanding.

We are pleased to inform you that the incident affecting our Compute - Instance offering has been resolved. Start time : 30/09/2026 11:00 UTC End time : 30/09/2026 12:37 UTC Root Cause : This incident was caused by this maintenance : https://network.status-ovhcloud.com/incidents/psvb5n915gr6 We apologize for any inconvenience caused and appreciate your understanding.

We are pleased to inform you that the incident affecting our services has been resolved. Start time : 29/09/2026 10:00 UTC End time : 29/09/2026 15:45 UTC Root Cause : This incident was caused by a software issue. We apologize for any inconvenience caused and appreciate your understanding.

We would like to inform you that the incident affecting our Compute Instance offering has now been resolved. Please find the details of this incident below : Start time : 25/09/2026 18:26 UTC End time : 25/09/2026 20:24 UTC Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. We thank you for your understanding and patience throughout this incident.

We are pleased to inform you that the incident affecting our Storage offering has been resolved. Start time : 25/09/2026 11:00 UTC End time : 29/09/2026 14:22 UTC Root Cause : This incident was caused by a software issue. We apologize for any inconvenience caused and appreciate your understanding.