Public Cloud incident

[GRA][Compute - Instance] - Some Instances incident notification

Resolved after 8 minutes, affecting GRA1 and GRA3 and 1 more, on October 7, 2026.

resolved Oct 07, 2026, 05:42 AM UTC

We had an incident on Compute - Instance offer which has now been resolved. Here are some supplementary details : Start time : 07/10/2026 05:07 UTC End time : 07/10/2026 05:15 UTC Impacted Service(s) : Some instances in the GRA regions were unreachable via public and vRack network. Customers Impact : Some customers were temporarily unable to access instances located on the specified regions. Root Cause : A service disruption occurred due to an unexpected infrastructure failure. We thank you for your understanding and patience throughout this incident.

Started
Oct 07, 2026, 05:07 AM UTC
Resolved
Oct 07, 2026, 05:15 AM UTC
Duration
8m
Detected by Pingoru
Oct 07, 2026, 05:07 AM UTC

Affected components

GRA1GRA3GRA5GRA7GRA9GRA11GRA4

Update timeline

  1. resolved Oct 07, 2026, 05:42 AM UTC

    We had an incident on Compute - Instance offer which has now been resolved. Here are some supplementary details : Start time : 07/10/2026 05:07 UTC End time : 07/10/2026 05:15 UTC Impacted Service(s) : Some instances in the GRA regions were unreachable via public and vRack network. Customers Impact : Some customers were temporarily unable to access instances located on the specified regions. Root Cause : A service disruption occurred due to an unexpected infrastructure failure. We thank you for your understanding and patience throughout this incident.

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