Public Cloud incident
[EU/CA][Storage] - Cold Archive Incident notification
Resolved after 5 hours 38 minutes, affecting RBX-ARCHIVE, on October 8, 2026.
We had an incident on Storage offer which has now been resolved. Here are some supplementary details : Start time : 07/10/2026 12:36 UTC End time : 07/10/2026 13:20 UTC Impacted Service(s) : For these regions, you might had issues to access your Cold Archive services. Customers Impact : Customers were temporarily facing 503/500 errors when trying to access their Cold Archive. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. We thank you for your understanding and patience throughout this incident.
Affected components
Update timeline
- resolved Oct 08, 2026, 07:41 AM UTC
We had an incident on Storage offer which has now been resolved. Here are some supplementary details : Start time : 07/10/2026 12:36 UTC End time : 07/10/2026 13:20 UTC Impacted Service(s) : For these regions, you might had issues to access your Cold Archive services. Customers Impact : Customers were temporarily facing 503/500 errors when trying to access their Cold Archive. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. We thank you for your understanding and patience throughout this incident.
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