Is PointClickCare down?

Last checked 2m ago
Current status
PointClickCare is up

No incidents right now.

Official status page: https://status.pointclickcare.com · Polled every 5 minutes · 253 components tracked

PointClickCare is operational right now. Last checked 2m ago; the most recent incident resolved 23h ago.

Real-time PointClickCare status, recent outages, and incident history — pulled directly from PointClickCare's official status page at https://status.pointclickcare.com every 5 minutes. Pingoru tracks 253 PointClickCare services and has captured 42 incidents in the last 90 days (99.61% uptime). Get email, Slack, Discord, or webhook alerts the moment PointClickCare reports a new incident — free for 3 monitors, no credit card.

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PointClickCare uptime 99.61% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 6h 6m
    Started Sep 25, 2026, 03:10 PM UTC · Resolved Sep 25, 2026, 09:16 PM UTC
    Behavioral Health Treatment and Referral PlatformBehavioral Health Treatment and Referral PlatformNational Care Collaboration NetworkNational Care Collaboration NetworkPAC Management IQPAC Management - US
    Timeline · 2 updates
    • monitoring · Sep 25, 2026, 03:10 PM UTC

      We continue to investigate service degradation affecting the NCCN, PAC Management, and BH TRP Portal that may cause some users to experience login issues, slowness, or errors while navigating the applications.

    • investigating · Sep 25, 2026, 03:45 PM UTC

      We continue to experience intermittent service disruptions due to ongoing service degradation, which may cause some users to encounter login issues, slowness, or errors accessing the NCCN, PAC Management, and BH TRP Platforms. Our teams are actively working to restore full stability.

    Latest: We continue to experience intermittent service disruptions due to ongoing service degradation, which may cause some users to encounter login issues, slowness, or errors accessing t…

  2. Resolved 2h 5m
    Started Sep 24, 2026, 06:14 AM UTC · Resolved Sep 24, 2026, 08:20 AM UTC
    National Care Collaboration NetworkSFTP
    Timeline · 2 updates
    • identified · Sep 24, 2026, 06:14 AM UTC

      We are currently experiencing issues with the NCCN SFTP starting at 12:53AM Eastern. During this time data uploads will be unavailable. We will advise when service is restored, at which point any automations used to upload HL7 data or update rosters will need to be re-triggered.

    • identified · Sep 24, 2026, 06:26 AM UTC

      NCCN SFTP Update: There is a regional network outage. Our datacenter ISP has declared an incident and is investigating the cause. An ETA for a fix has yet to be provided. We will advise when service is restored so automations can be re-triggered.

    Latest: NCCN SFTP Update: There is a regional network outage. Our datacenter ISP has declared an incident and is investigating the cause. An ETA for a fix has yet to be provided. We will a…

  3. Resolved 46m
    Started Sep 21, 2026, 03:56 PM UTC · Resolved Sep 21, 2026, 04:42 PM UTC
    Behavioral Health Treatment and Referral PlatformBehavioral Health Treatment and Referral PlatformNational Care Collaboration NetworkNational Care Collaboration NetworkPAC Management IQPAC Management - US
    Timeline · 1 update
    • investigating · Sep 21, 2026, 03:56 PM UTC

      We are investigating a service disruption to NCCN as of 11:54 ET, further updates to follow

    Latest: We are investigating a service disruption to NCCN as of 11:54 ET, further updates to follow

  4. Resolved 25m
    Started Sep 18, 2026, 06:39 PM UTC · Resolved Sep 18, 2026, 07:04 PM UTC
    National Care Collaboration NetworkNew York Network
    Timeline · 1 update
    • investigating · Sep 18, 2026, 06:39 PM UTC

      We are investigating a service disruption to National Care Collaboration Network as of 2:20 ET, further updates to follow

    Latest: We are investigating a service disruption to National Care Collaboration Network as of 2:20 ET, further updates to follow

  5. Resolved 2h 31m
    Started Sep 15, 2026, 06:29 PM UTC · Resolved Sep 15, 2026, 09:00 PM UTC
    Behavioral Health Treatment and Referral PlatformBehavioral Health Treatment and Referral PlatformNational Care Collaboration NetworkNational Care Collaboration NetworkPAC Management IQPAC Management - US
    Timeline · 1 update
    • investigating · Sep 15, 2026, 06:29 PM UTC

      We have identified an issue contributing to intermittent slowness and instability as of 9:00am MT

    Latest: We have identified an issue contributing to intermittent slowness and instability as of 9:00am MT

See the full PointClickCare outage history

23 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse PointClickCare outage history →

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Outage history

Past 90 days · 28 incidents View full outage history →