PointClickCare incident

National Care Collaboration Network Service Disruption

Resolved after 25 minutes, affecting National Care Collaboration Network and National Care Collaboration Network (National Care Collaboration Network — New York Network), on September 18, 2026.

investigating Sep 18, 2026, 06:39 PM UTC

We are investigating a service disruption to National Care Collaboration Network as of 2:20 ET, further updates to follow

Started
Sep 18, 2026, 06:39 PM UTC
Resolved
Sep 18, 2026, 07:04 PM UTC
Duration
25m
Detected by Pingoru
Sep 18, 2026, 06:39 PM UTC

Affected components

National Care Collaboration NetworkNational Care Collaboration Network (National Care Collaboration Network — New York Network)

Update timeline

  1. investigating Sep 18, 2026, 06:39 PM UTC

    We are investigating a service disruption to National Care Collaboration Network as of 2:20 ET, further updates to follow

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