PointClickCare incident

National Care Collaboration Network SSO Login Issues

Minor Vendor's status page →

Resolved after 6 hours 19 minutes, affecting National Care Collaboration Network and National Care Collaboration Network (National Care Collaboration Network), on October 13, 2026.

investigating Oct 13, 2026, 02:33 PM UTC

We are currently investigating an issue causing intermittent errors on SSO logins. More updates to follow

Started
Oct 13, 2026, 02:33 PM UTC
Resolved
Oct 13, 2026, 08:53 PM UTC
Duration
6h 19m
Detected by Pingoru
Oct 13, 2026, 02:33 PM UTC

Affected components

National Care Collaboration NetworkNational Care Collaboration Network (National Care Collaboration Network)

Update timeline

  1. investigating Oct 13, 2026, 02:33 PM UTC

    We are currently investigating an issue causing intermittent errors on SSO logins. More updates to follow

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