Is Change Healthcare down?

Last checked 4m ago
Current status
Change Healthcare is up

No incidents right now.

Change Healthcare is operational right now. Last checked 4m ago; the most recent incident resolved 58d ago.

Real-time Change Healthcare status, recent outages, and incident history: pulled directly from Change Healthcare's official status page at status.changehealthcare.com every 5 minutes. Pingoru tracks 0 Change Healthcare services and has captured 5 incidents in the last 90 days (95.56% uptime). Get email, Slack, Discord, or webhook alerts the moment Change Healthcare reports a new incident, free for 3 monitors, no credit card.

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Change Healthcare uptime 95.56% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 2h 16m
    Started Aug 09, 2026, 08:44 PM UTC · Resolved Aug 09, 2026, 11:01 PM UTC
    MedRx
    Timeline · 3 updates
    • investigating · Aug 09, 2026, 08:44 PM UTC

      Medicare Eligibility is currently down with no ETA. The MedRx teams are continuing to monitor the situation. #INC51510582

    • investigating · Aug 09, 2026, 09:46 PM UTC

      The Medicare HETS 270/271 system is currently unavailable, impacting eligibility transaction processing through TCP/IP and Web Services. CMS is aware of the issue and is actively working toward resolution. Further updates will be provided as additional information becomes available. #INC51510582

    • resolved · Aug 09, 2026, 11:01 PM UTC

      The Medicare HETS 270/271 system has been restored, and eligibility transactions are processing normally via TCP/IP and Web Services. Service is now available, and the issue has been resolved. #INC51510582

    Latest: The Medicare HETS 270/271 system has been restored, and eligibility transactions are processing normally via TCP/IP and Web Services. Service is now available, and the issue has be…

  2. Resolved 1h 17m
    Started Aug 06, 2026, 04:05 PM UTC · Resolved Aug 06, 2026, 05:22 PM UTC
    Pharmacy Network Solutions
    Timeline · 2 updates
    • identified · Aug 06, 2026, 04:05 PM UTC

      The pharmacy claims processor OptumRx is experiencing intermittent claim processing. OptumRx has identified the issue and is working towards resolution. Pharmacies may receive "ERX06 (Processor Timed out)" error responses when sending claims to this processor, please submit the claim again. Optum Insight switch is monitoring and will update this page when the issue is known to be resolved.

    • resolved · Aug 06, 2026, 05:22 PM UTC

      The pharmacy claims processor OptumRx's issues were resolved Aug. 6, 2026, 11:30 a.m. ET. Pharmacies that received error responses when sending to OptumRx through the Optum Insight Switch should resubmit to the processor.

    Latest: The pharmacy claims processor OptumRx's issues were resolved Aug. 6, 2026, 11:30 a.m. ET. Pharmacies that received error responses when sending to OptumRx through the Optum Insight…

  3. Resolved 19d 22h
    Started Aug 05, 2026, 04:16 PM UTC · Resolved Aug 25, 2026, 02:44 PM UTC
    Pharmacy Network Solutions
    Timeline · 1 update
    • investigating · Aug 05, 2026, 04:16 PM UTC

      The pharmacy claims processor Cervey is experiencing downtime on all platforms. Cervey is working diligently to resolve this issue. Pharmacies may receive "ERX34 - RESPONSE FORMAT ERROR-RESUBMIT" error responses when sending claims to this processor. Optum Insight switch is monitoring and will update this page when the issue is known to be resolved.

    Latest: The pharmacy claims processor Cervey is experiencing downtime on all platforms. Cervey is working diligently to resolve this issue. Pharmacies may receive "ERX34 - RESPONSE FORMAT …

Change Healthcare incident record

Pingoru has tracked Change Healthcare since April 2026 through its status page, hosted on Statuspage by Atlassian, checking 0 components every 5 minutes.

65 incidents recorded in total, 58 in the last 12 months and 3 in the last 90 days. 25 maintenance windows announced in the last 12 months. Incidents in the last year lasted 15 hours on average; the longest, New Incident: Pharmacy Claims Processor Cervey Experiencing Downtime on August 5, 2026, ran for 20 days.

Most affected components, last 12 months

  • Pharmacy Network Solutions (16)
  • Pharmacy Software Solutions (9)
  • MedRx (8)
  • Pharmacy Data Solutions (3)
  • Absolute AR (2)

Latest incidents

  1. Resolved Notice: Medicare Eligibility - Received CMS errors for validate patient eligibility processing due a vendor processing issue August 9, 2026 · 2 hours · major outage

    Medicare Eligibility is currently down with no ETA. The MedRx teams are continuing to monitor the situation. #INC51510582

  2. Resolved Incident: Pharmacy Claims Processor OptumRx Intermittent Claims Processing Issues August 6, 2026 · 77 minutes · degraded service

    The pharmacy claims processor OptumRx is experiencing intermittent claim processing. OptumRx has identified the issue and is working towards resolution.…

  3. New Incident: Pharmacy Claims Processor Cervey Experiencing Downtime August 5, 2026 · 20 days · degraded service

    The pharmacy claims processor Cervey is experiencing downtime on all platforms. Cervey is working diligently to resolve this issue. Pharmacies may receive…

Outage history

Past 90 days · 3 incidents View full outage history →