Resolved after 2 hours 5 minutes, affecting National Care Collaboration Network and National Care Collaboration Network (National Care Collaboration Network — SFTP), on September 24, 2026.
NCCN SFTP Update: There is a regional network outage. Our datacenter ISP has declared an incident and is investigating the cause. An ETA for a fix has yet to be provided. We will advise when service is restored so automations can be re-triggered.
Affected components
Update timeline
- identified Sep 24, 2026, 06:14 AM UTC
We are currently experiencing issues with the NCCN SFTP starting at 12:53AM Eastern. During this time data uploads will be unavailable. We will advise when service is restored, at which point any automations used to upload HL7 data or update rosters will need to be re-triggered.
- identified Sep 24, 2026, 06:26 AM UTC
NCCN SFTP Update: There is a regional network outage. Our datacenter ISP has declared an incident and is investigating the cause. An ETA for a fix has yet to be provided. We will advise when service is restored so automations can be re-triggered.
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