PointClickCare incident
National Care Collaboration Network (NCCN) Service Disruption
Minor Vendor's status page →
Resolved after 46 minutes, affecting Behavioral Health Treatment and Referral Platform and Behavioral Health Treatment and Referral Platform (Behavioral Health Treatment and Referral Platform) and 1 more, on September 21, 2026.
We are investigating a service disruption to NCCN as of 11:54 ET, further updates to follow
Affected components
Behavioral Health Treatment and Referral PlatformBehavioral Health Treatment and Referral Platform (Behavioral Health Treatment and Referral Platform)National Care Collaboration NetworkNational Care Collaboration Network (National Care Collaboration Network)PAC Management IQPAC Management IQ (PAC Management IQ — PAC Management - US)
Update timeline
- investigating Sep 21, 2026, 03:56 PM UTC
We are investigating a service disruption to NCCN as of 11:54 ET, further updates to follow
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