Kixie Outage History

Kixie is up right now

Pingoru has recorded 49 incidents for Kixie: 25 in the last 12 months and 3 in the last 90 days.

Source: status.kixie.com

49incidents recorded
25last 12 months
3last 90 days
3 daystypical duration
Incidents per month
024AprMayJunJulAugSepOct0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking Kixie in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202611 of 720 (0%)
May 20263189 of 744 (25%)
June 20263423 of 720 (59%)
July 2026224 of 744 (3%)
August 2026228 of 744 (4%)
September 20261336 of 720 (47%)
October 202600 of 590 (0%)

Incidents, newest first

Major October 8, 2025 Dashboard and Powercall Login Issues 2h 43m Call Functionality, Manage Teams, Manage Ring Groups, SMS Functionality and 10 more

Started Oct 08, 2025, 05:55 PM UTC· resolved Oct 08, 2025, 08:38 PM UTC

  1. investigating Oct 08, 2025, 05:55 PM UTC

    We are currently investigating this issue.

  2. monitoring Oct 08, 2025, 05:58 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 08, 2025, 08:38 PM UTC

    The incident has been resolved. All systems are operational.

Read the full incident report →

Minor October 1, 2025 GoHighLevel experiencing login issues for new customers 4d 19h GoHighLevel C2C, GoHighLevel Call Logging, GoHighLevel SMS Logging

Started Oct 01, 2025, 10:24 PM UTC· resolved Oct 06, 2025, 05:56 PM UTC

  1. investigating Oct 01, 2025, 10:24 PM UTC

    Several new users have reported issues when connecting to GoHighLevel. This is not affecting customers who have an established GoHighLevel connection.

  2. investigating Oct 02, 2025, 11:11 PM UTC

    We have escalated the issue with GoHighLevel and are actively seeking resolution. We are among a group of integration partners who are experiencing the same issue.

  3. identified Oct 03, 2025, 06:07 PM UTC

    After additional investigation and communication with GoHighLevel we have identified the issue. The team is testing a fix and we will deploy to production once it has been verified.

  4. resolved Oct 06, 2025, 05:56 PM UTC

    A fix has been deployed and service has returned to normal.

Read the full incident report →

Major September 25, 2025 SMS History Not Loading in PowerCall 6h 2m SMS Functionality

Started Sep 25, 2025, 05:45 PM UTC· resolved Sep 25, 2025, 11:48 PM UTC

  1. investigating Sep 25, 2025, 05:45 PM UTC

    SMS History is not currently loading in PowerCall--our team is actively investigating a resolution.

  2. identified Sep 25, 2025, 06:17 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 25, 2025, 07:02 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Sep 25, 2025, 11:46 PM UTC

    The issue has been resolved. The team continues to monitor our systems.

  5. resolved Sep 25, 2025, 11:48 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 24, 2025 SMS History Not Displaying In Users Powercall 1h 48m SMS Functionality

Started Sep 24, 2025, 08:20 PM UTC· resolved Sep 24, 2025, 10:08 PM UTC

  1. investigating Sep 24, 2025, 08:30 PM UTC

    We are receiving reports of Kixie users missing their SMS history in their dialers.

  2. monitoring Sep 24, 2025, 09:15 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 24, 2025, 10:08 PM UTC

    This incident has been resolved.

Read the full incident report →

Major August 26, 2025 Email Not Sending 4h 22m Manage Account

Started Aug 26, 2025, 04:38 PM UTC· resolved Aug 26, 2025, 09:01 PM UTC

  1. investigating Aug 26, 2025, 04:38 PM UTC

    We are currently investigating an issue with our email system not sending emails to users.

  2. identified Aug 26, 2025, 04:42 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 26, 2025, 06:17 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 26, 2025, 09:01 PM UTC

    This issue has been resolved, and all Kixie emails should be sending successfully from our system again.

Read the full incident report →

Major August 12, 2025 GoHighLevel integration setup is currently unavailable 1d 5h GoHighLevel C2C, GoHighLevel Call Logging, GoHighLevel SMS Logging

Started Aug 12, 2025, 08:24 PM UTC· resolved Aug 14, 2025, 02:13 AM UTC

  1. investigating Aug 12, 2025, 08:24 PM UTC

    We are still in the process of determining the origination of the issue. This currently only affects users trying to setup a new integration GoHighLevel with Kixie. Users currently integrated with GoHighLevel are not affected by the issue. **We recommend that existing Kixie users that are integrated with GoHighLevel do not remove their integration at this time.**

  2. investigating Aug 14, 2025, 02:35 AM UTC

    This incident has been resolved.

  3. resolved Aug 14, 2025, 02:36 AM UTC

    This incident has been resolved.

Read the full incident report →

Major August 11, 2025 GoHighLevel Integration is currently unavailable 5h 7m GoHighLevel C2C, GoHighLevel Call Logging, GoHighLevel SMS Logging

Started Aug 11, 2025, 06:22 PM UTC· resolved Aug 11, 2025, 11:29 PM UTC

  1. investigating Aug 11, 2025, 06:22 PM UTC

    We are currently investigating this issue.

  2. investigating Aug 11, 2025, 10:12 PM UTC

    We are still in the process of determining the origination of the issue. This currently only affects new users trying to integrate GoHIghLevel with Kixie. Users currently integrated with GoHIghLevel are not affected by the issue. We recommend that existing Kixie user that are integrated to GoHIghLevel do not remove their integration at this time.

  3. resolved Aug 11, 2025, 11:29 PM UTC

    This incident has been resolved.

Read the full incident report →

Major August 11, 2025 Hubspot Logging Issues 3h 10m Hubspot Call Logging

Started Aug 11, 2025, 03:17 PM UTC· resolved Aug 11, 2025, 06:27 PM UTC

  1. investigating Aug 11, 2025, 03:17 PM UTC

    We are currently investigating this issue.

  2. identified Aug 11, 2025, 03:43 PM UTC

    We have identified the issue and are working on a fix.

  3. monitoring Aug 11, 2025, 03:49 PM UTC

    We have implemented a fix, webhooks & logging are now working as expected.

  4. resolved Aug 11, 2025, 06:27 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 6, 2025 Partially degraded "Queued" and "Deferred" contact counts performance for PowerLists in PowerCall 1d 8h Powerlist Functionality

Started Aug 06, 2025, 05:14 PM UTC· resolved Aug 08, 2025, 01:45 AM UTC

  1. investigating Aug 06, 2025, 05:14 PM UTC

    Related to this morning's outage, "Queued" and "Deferred" counts for contacts in PowerLists in PowerCall may not be consistently accurate. Team is investigating a solution.

  2. resolved Aug 08, 2025, 01:45 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical August 6, 2025 Outage 1h 13m Call Functionality, SMS Functionality, Click to Call, Manage Powerlists

Started Aug 06, 2025, 03:25 PM UTC· resolved Aug 06, 2025, 04:38 PM UTC

  1. investigating Aug 06, 2025, 03:25 PM UTC

    Kixie is currently experiencing an outage for PowerCall and our team is actively investigating

  2. identified Aug 06, 2025, 04:17 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 06, 2025, 04:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Aug 06, 2025, 04:28 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Aug 06, 2025, 04:38 PM UTC

    This incident has been resolved.

Read the full incident report →

Major August 1, 2025 Kixie Workflow Actions for Hubspot are experiencing failures 19m Kixie Workflow Actions

Started Aug 01, 2025, 05:41 PM UTC· resolved Aug 01, 2025, 06:00 PM UTC

  1. investigating Aug 01, 2025, 05:41 PM UTC

    We are currently investigating this issue.

  2. monitoring Aug 01, 2025, 05:47 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 01, 2025, 06:00 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical July 11, 2025 Kixie Login Outage 15h 38m Call Functionality, Pipedrive C2C, Hubspot C2C, Salesforce C2C and 59 more

Started Jul 11, 2025, 01:29 AM UTC· resolved Jul 11, 2025, 05:07 PM UTC

  1. investigating Jul 11, 2025, 01:29 AM UTC

    We are currently investigating this issue.

  2. investigating Jul 11, 2025, 01:30 AM UTC

    We are continuing to investigate this issue.

  3. investigating Jul 11, 2025, 01:54 AM UTC

    We are continuing to investigate this issue.

  4. investigating Jul 11, 2025, 03:49 AM UTC

    We have identified the source of the issue as a problem with our Amazon hosted database. The Kixie team has escalated the issue with Amazon support and continues to work together to resolve this issue. Next update in 1 hour, or whenever the issue status has changed.

  5. monitoring Jul 11, 2025, 05:10 AM UTC

    We have implemented a fix to restore database functionality. All Kixie services are operational. We will continuing to monitor the resolution.

  6. resolved Jul 11, 2025, 05:07 PM UTC

    This incident has been resolved.

Read the full incident report →

Major July 2, 2025 Go High Level Issues 18h 30m GoHighLevel C2C, GoHighLevel Call Logging, GoHighLevel SMS Logging

Started Jul 02, 2025, 10:06 PM UTC· resolved Jul 03, 2025, 04:37 PM UTC

  1. identified Jul 02, 2025, 10:06 PM UTC

    Go High Level Call logging has stopped working. We have also identified an issue with the SMS logging to Go High Level. A fix has been implemented and is currently completing a final round of testing.

  2. monitoring Jul 03, 2025, 12:54 AM UTC

    We have implemented a fix and are monitoring the issue. All Go High Level users at Kixie need to re-oauth to Go High Level for the changes to take effect.

  3. resolved Jul 03, 2025, 04:37 PM UTC

    SMS and Call Logging to Go High Level has been resolved.

Read the full incident report →

Major June 26, 2025 Kixie Click-to-Call outage for HubSpot Contact/Company/Deal page view 13d Hubspot C2C

Started Jun 26, 2025, 06:46 PM UTC· resolved Jul 09, 2025, 07:04 PM UTC

  1. identified Jun 26, 2025, 06:46 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Jul 09, 2025, 07:04 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical June 4, 2025 Kixie outage due to database issues 4h 31m Call Functionality, SMS Functionality, Click to Call

Started Jun 04, 2025, 01:11 PM UTC· resolved Jun 04, 2025, 05:43 PM UTC

  1. investigating Jun 04, 2025, 01:11 PM UTC

    We are currently investigating this issue.

  2. investigating Jun 04, 2025, 01:46 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jun 04, 2025, 01:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. identified Jun 04, 2025, 02:11 PM UTC

    The issue has been identified and a fix is being implemented. Rebooting lambdas to reset DB connection.

  5. monitoring Jun 04, 2025, 02:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. monitoring Jun 04, 2025, 05:43 PM UTC

    We are continuing to monitor for any further issues.

  7. resolved Jun 04, 2025, 05:43 PM UTC

    This incident has been resolved.

Read the full incident report →

Major May 28, 2025 Number formatting issues affecting some click to call functionality 1h 33m Click to Call

Started May 28, 2025, 03:11 PM UTC· resolved May 28, 2025, 04:44 PM UTC

  1. investigating May 28, 2025, 03:11 PM UTC

    We are currently investigating this issue.

  2. monitoring May 28, 2025, 03:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 28, 2025, 04:44 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 28, 2025 Calling/SMS Degraded Performance 1h 34m Call Functionality, SMS Functionality

Started Apr 28, 2025, 10:14 PM UTC· resolved Apr 28, 2025, 11:48 PM UTC

  1. investigating Apr 28, 2025, 10:14 PM UTC

    We are currently investigating this issue.

  2. monitoring Apr 28, 2025, 11:12 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 28, 2025, 11:48 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical April 28, 2025 Calling/SMS Outage 3h 43m Call Functionality, SMS Functionality

Started Apr 28, 2025, 06:24 PM UTC· resolved Apr 28, 2025, 10:08 PM UTC

  1. investigating Apr 28, 2025, 06:24 PM UTC

    We are currently investigating this issue.

  2. monitoring Apr 28, 2025, 06:34 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 28, 2025, 10:08 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 31, 2025 Intermittent HubSpot Logging 2d Hubspot Call Logging, Hubspot SMS Logging

Started Mar 31, 2025, 07:13 PM UTC· resolved Apr 02, 2025, 07:41 PM UTC

  1. identified Mar 31, 2025, 07:13 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Apr 02, 2025, 05:59 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 02, 2025, 07:41 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 10, 2025 Pipedrive SMS/MMS Messages - Not Logging 23h 3m Pipedrive SMS Logging

Started Mar 10, 2025, 05:35 PM UTC· resolved Mar 11, 2025, 04:38 PM UTC

  1. identified Mar 10, 2025, 05:35 PM UTC

    This issue has been identified and a fix is being implemented.

  2. monitoring Mar 11, 2025, 02:15 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 11, 2025, 04:38 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 20, 2025 PowerCall app crashing periodically 8d 16h Call Functionality, SMS Functionality

Started Feb 20, 2025, 01:44 AM UTC· resolved Feb 28, 2025, 06:04 PM UTC

  1. investigating Feb 20, 2025, 01:44 AM UTC

    We are currently investigating this issue.

  2. resolved Feb 28, 2025, 06:04 PM UTC

    This incident has been resolved.

Read the full incident report →

Major January 27, 2025 Unable to update Minutes Reserve 6h 1m Manage Billing

Started Jan 27, 2025, 05:48 PM UTC· resolved Jan 27, 2025, 11:50 PM UTC

  1. investigating Jan 27, 2025, 05:48 PM UTC

    We are currently investigating this issue.

  2. identified Jan 27, 2025, 09:31 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jan 27, 2025, 11:50 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical January 14, 2025 Hubspot Call Logging Outage 7d 22h Hubspot Call Logging

Started Jan 14, 2025, 07:12 PM UTC· resolved Jan 22, 2025, 05:36 PM UTC

  1. investigating Jan 14, 2025, 07:12 PM UTC

    We are currently investigating this issue.

  2. identified Jan 14, 2025, 08:14 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 15, 2025, 12:02 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. investigating Jan 15, 2025, 05:19 PM UTC

    We are currently investigating this issue.

  5. monitoring Jan 15, 2025, 06:29 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. investigating Jan 15, 2025, 09:05 PM UTC

    We are currently investigating this issue.

  7. monitoring Jan 15, 2025, 11:22 PM UTC

    A fix has been implemented and we are monitoring the results.

  8. resolved Jan 22, 2025, 05:36 PM UTC

    This incident has been resolved.

Read the full incident report →