Resolved after 6 hours 2 minutes, affecting SMS Functionality, on September 25, 2025.
The issue has been resolved. The team continues to monitor our systems.
Affected components
SMS Functionality
Update timeline
- investigating Sep 25, 2025, 05:45 PM UTC
SMS History is not currently loading in PowerCall--our team is actively investigating a resolution.
- identified Sep 25, 2025, 06:17 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 25, 2025, 07:02 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Sep 25, 2025, 11:46 PM UTC
The issue has been resolved. The team continues to monitor our systems.
- resolved Sep 25, 2025, 11:48 PM UTC
This incident has been resolved.
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