Kixie incident

SMS History Not Displaying In Users Powercall

Resolved after 1 hour 48 minutes, affecting SMS Functionality, on September 24, 2025.

monitoring Sep 24, 2025, 09:15 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Sep 24, 2025, 08:20 PM UTC
Resolved
Sep 24, 2025, 10:08 PM UTC
Duration
1h 48m
Detected by Pingoru
Sep 24, 2025, 08:20 PM UTC

Affected components

SMS Functionality

Update timeline

  1. investigating Sep 24, 2025, 08:30 PM UTC

    We are receiving reports of Kixie users missing their SMS history in their dialers.

  2. monitoring Sep 24, 2025, 09:15 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 24, 2025, 10:08 PM UTC

    This incident has been resolved.

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