Resolved after 4 hours 31 minutes, affecting Call Functionality and SMS Functionality and 1 more, on June 4, 2025.
We are continuing to monitor for any further issues.
Affected components
Call FunctionalitySMS FunctionalityClick to Call
Update timeline
- investigating Jun 04, 2025, 01:11 PM UTC
We are currently investigating this issue.
- investigating Jun 04, 2025, 01:46 PM UTC
We are continuing to investigate this issue.
- monitoring Jun 04, 2025, 01:46 PM UTC
A fix has been implemented and we are monitoring the results.
- identified Jun 04, 2025, 02:11 PM UTC
The issue has been identified and a fix is being implemented. Rebooting lambdas to reset DB connection.
- monitoring Jun 04, 2025, 02:37 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jun 04, 2025, 05:43 PM UTC
We are continuing to monitor for any further issues.
- resolved Jun 04, 2025, 05:43 PM UTC
This incident has been resolved.
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