Kixie incident

Unable to update Minutes Reserve

Resolved after 6 hours 1 minute, affecting Manage Billing, on January 27, 2025.

identified Jan 27, 2025, 09:31 PM UTC

The issue has been identified and a fix is being implemented.

Started
Jan 27, 2025, 05:48 PM UTC
Resolved
Jan 27, 2025, 11:50 PM UTC
Duration
6h 1m
Detected by Pingoru
Jan 27, 2025, 05:48 PM UTC

Affected components

Manage Billing

Update timeline

  1. investigating Jan 27, 2025, 05:48 PM UTC

    We are currently investigating this issue.

  2. identified Jan 27, 2025, 09:31 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jan 27, 2025, 11:50 PM UTC

    This incident has been resolved.

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