Kixie incident

Number formatting issues affecting some click to call functionality

Resolved after 1 hour 33 minutes, affecting Click to Call, on May 28, 2025.

monitoring May 28, 2025, 03:43 PM UTC

A fix has been implemented and we are monitoring the results.

Started
May 28, 2025, 03:11 PM UTC
Resolved
May 28, 2025, 04:44 PM UTC
Duration
1h 33m
Detected by Pingoru
May 28, 2025, 03:11 PM UTC

Affected components

Click to Call

Update timeline

  1. investigating May 28, 2025, 03:11 PM UTC

    We are currently investigating this issue.

  2. monitoring May 28, 2025, 03:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 28, 2025, 04:44 PM UTC

    This incident has been resolved.

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