Kajeet Outage History
Kajeet is up right nowPingoru has recorded 50 incidents for Kajeet: 22 in the last 12 months and 7 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 5 | 35 of 720 (5%) |
| July 2026 | 3 | 6 of 744 (1%) |
| August 2026 | 3 | 3 of 744 (0%) |
| September 2026 | 2 | 71 of 720 (10%) |
| October 2026 | 1 | 1 of 591 (0%) |
Incidents, newest first
Notice August 9, 2025 Activation Issues 8/9/2025 1h 42m Self Service Activations
Started Aug 09, 2025, 10:17 AM UTC· resolved Aug 09, 2025, 12:00 PM UTC
- investigating Aug 09, 2025, 10:17 AM UTC
Some customers may be experiencing activation issues as of this morning 8/9/2025. Please know our technical teams are actively working on resolving this issue and we apologize for any inconvenience this might have caused.
- resolved Aug 09, 2025, 12:00 PM UTC
The Activation issue has resolved the issue and normal performance levels have been restored. Thank you for your continued patience as our team worked to resolve this issue. If you experience further technical difficulties, please reach out to our customer support team at [email protected], online at Support.Kajeet.com, or call 877-352-5338 to speak with someone right away.
Notice August 7, 2025 Verizon Activation Issues 8/7/2025 1h 34m Self Service Activations
Started Aug 07, 2025, 09:34 PM UTC· resolved Aug 07, 2025, 11:09 PM UTC
- investigating Aug 07, 2025, 09:34 PM UTC
Verizon activations on the bearerpath are currently not working. We are in the process of investigating root cause and will deploy a fix soon.
- resolved Aug 07, 2025, 11:09 PM UTC
The activation issue has been resolved and normal performance levels have been restored. Thank you for your continued patience as our team worked to resolve this issue. If you experience further technical difficulties, please reach out to our customer support team at [email protected], online at Support.Kajeet.com, or call 877-352-5338 to speak with someone right away.
Notice July 31, 2025 Verizon Activation Issues 7/31/2025 8h 54m Self Service Activations
Started Jul 31, 2025, 07:24 PM UTC· resolved Aug 01, 2025, 04:18 AM UTC
- investigating Jul 31, 2025, 07:24 PM UTC
Verizon is experiencing technical issues with their API system, which may cause delays or occasional failures with new activations. Kajeet is working closely with Verizon to address the problem, we do not have an estimated time for resolution at this time.
- investigating Jul 31, 2025, 07:36 PM UTC
As of Thursday, 7/31/2025 2:35 PM ET Verizon has been experiencing technical issues with their API system. These issues may cause delays or occasional failures with new activations. Kajeet is working closely with Verizon to address the problem, we do not have an estimated time for resolution at this time.
- resolved Aug 01, 2025, 04:18 AM UTC
Verizon has resolved the issue and normal performance levels have been restored. Thank you for your continued patience as our team worked to resolve this issue. If you experience further technical difficulties, please reach out to our customer support team at [email protected], online at Support.Kajeet.com, or call 877-352-5338 to speak with someone right away.
Notice July 23, 2025 Connectivity Issues 7h 4m Wireless Connected Devices
Started Jul 23, 2025, 08:48 PM UTC· resolved Jul 24, 2025, 03:53 AM UTC
- investigating Jul 23, 2025, 08:48 PM UTC
Kajeet is currently experiencing a network event on our west coast point of presence. All customers routed to this location have been failed over to the east coast.
- resolved Jul 24, 2025, 03:53 AM UTC
The network event has been resolved and normal performance levels have been restored. Thank you for your continued patience as our team worked to resolve this issue. If you experience further technical difficulties, please reach out to our customer support team at [email protected], online at Support.Kajeet.com, or call 240-482-4636 to speak with someone right away.
Notice June 25, 2025 Intermittent Connectivity Issues for Bell Canada Customers 6/25/2025 – Wireless Connected Devices
Started Jun 25, 2025, 05:02 PM UTC· resolved Jun 25, 2025, 05:02 PM UTC
- resolved Jun 25, 2025, 05:02 PM UTC
As of Tuesday, 6/24/25, some customers utilizing Bell Network services may have experienced intermittent connectivity issues. Kajeet has implemented mitigation efforts to restore services and is actively working on a long-term solution. We apologize for any inconvenience this may have caused and appreciate your patience as we work to resolve the issue.
Notice June 10, 2025 Initial Incident Notification - Connectivity Issues 43m Wireless Connected Devices
Started Jun 10, 2025, 12:09 PM UTC· resolved Jun 10, 2025, 12:52 PM UTC
- investigating Jun 10, 2025, 12:09 PM UTC
Our service has been experiencing connectivity issues and we apologize for any inconvenience this might have caused. Please know our team is actively working on identifying and resolving this issue. We will update you as soon as we have additional information.
- resolved Jun 10, 2025, 12:52 PM UTC
The Incident has been resolved and normal performance levels have been restored. Thank you for your continued patience as our team worked to resolve this issue. If you experience further technical difficulties, please reach out to our customer support team at [email protected], online at Support.Kajeet.com, or call 877-352-5338 to speak with someone right away.
Minor May 29, 2025 Verizon Activation Issues 5/29/2025 4h 54m Self Service Activations
Started May 29, 2025, 01:41 PM UTC· resolved May 29, 2025, 06:36 PM UTC
- investigating May 29, 2025, 01:41 PM UTC
Some customers may be experiencing Verizon activation issues as of this morning 5/29/2025. Please know our technical teams are actively working along with Verizon on resolving this issue and we apologize for any inconvenience this might have caused.
- identified May 29, 2025, 02:46 PM UTC
Verizon Engineers have been engaged and are actively working on the issue. This issue is impacting multiple Verizon customers. There is no ETA at this time. We apologize for any inconvenience this is causing.
- resolved May 29, 2025, 06:36 PM UTC
Verizon has resolved the issue and normal performance levels have been restored. Thank you for your continued patience as our team worked to resolve this issue. If you experience further technical difficulties, please reach out to our customer support team at [email protected], online at Support.Kajeet.com, or call 877-352-5338 to speak with someone right away.
Notice April 30, 2025 Intermittent Verizon Connectivity Issues 21h 49m Wireless Connected Devices
Started Apr 30, 2025, 03:17 PM UTC· resolved May 01, 2025, 01:06 PM UTC
- investigating Apr 30, 2025, 03:17 PM UTC
Some customers may be experiencing Verizon intermittent connectivity issues. Our engineers are working with Verizon on the issue. We apologize for any inconvenience this may be causing.
- investigating Apr 30, 2025, 06:57 PM UTC
Our engineers continue to work with Verizon on the issue. We apologize for any inconvenience this may be causing.
- resolved May 01, 2025, 01:06 PM UTC
The Verizon Intermittent Connectivity issues have been resolved and normal performance levels have been restored. Thank you for your continued patience as our team worked to resolve this issue. If you experience further technical difficulties, please reach out to our customer support team at [email protected], online at Support.Kajeet.com, or call 240-482-4636 to speak with someone right away.
Notice April 29, 2025 Intermittent Connectivity Issues to Verizon 1h 24m Wireless Connected Devices
Started Apr 29, 2025, 03:53 AM UTC· resolved Apr 29, 2025, 05:18 AM UTC
- investigating Apr 29, 2025, 03:53 AM UTC
As of Monday, 4/28/25, 9:15 PM ET some customers may be experiencing intermittent connectivity issues. Our engineers are working on the issue. We apologize for any inconvenience this may be causing.
- resolved Apr 29, 2025, 05:18 AM UTC
The issue has been resolved and normal performance levels have been restored. Thank you for your continued patience as our team worked to resolve this issue. If you experience further technical difficulties, please reach out to our customer support team at [email protected], online at Support.Kajeet.com, or call 240-482-4636 to speak with someone right away.
Notice April 17, 2025 Verizon Service Level Degredation 22h 11m Wireless Connected Devices
Started Apr 17, 2025, 02:30 PM UTC· resolved Apr 18, 2025, 12:41 PM UTC
- identified Apr 17, 2025, 02:30 PM UTC
Our Verizon Enterprise circuits experienced issues overnight that we've since mitigated. Customers may have experienced degradation of service around 6AM ET. We're actively working with Verizon support to troubleshoot further.
- identified Apr 17, 2025, 10:00 PM UTC
Please know that Verizon is working to restore service at normal performance levels. Further updates will be provided as soon as they become available.
- resolved Apr 18, 2025, 12:41 PM UTC
The Verizon issues have been resolved and normal performance levels have been restored. Thank you for your continued patience as our team worked to resolve this issue. If you experience further technical difficulties, please reach out to our customer support team at [email protected], online at Support.Kajeet.com, or call 240-482-4636 to speak with someone right away.
Notice April 10, 2025 Delayed AT&T Activations 16h 45m Self Service Activations
Started Apr 10, 2025, 09:36 PM UTC· resolved Apr 11, 2025, 02:22 PM UTC
- investigating Apr 10, 2025, 09:36 PM UTC
Some customer may be experiencing delayed AT&T actvations. Please know our team is actively working with AT&T on identifying and resolving this issue and we apologize for any inconvenience this might have caused.
- investigating Apr 11, 2025, 03:50 AM UTC
AT&T continues to investigate the delay in Activations.
- resolved Apr 11, 2025, 02:22 PM UTC
The AT&T activations issue has been resolved and normal performance levels have been restored. Thank you for your continued patience as our team worked to resolve this issue. If you experience further technical difficulties, please reach out to our customer support team at [email protected], online at Support.Kajeet.com, or call 240-482-4636 to speak with someone right away.
Notice March 24, 2025 Blocked Traffic due to a Content Filtering Issue 1h 39m Wireless Connected Devices
Started Mar 24, 2025, 07:56 PM UTC· resolved Mar 24, 2025, 09:36 PM UTC
- investigating Mar 24, 2025, 07:56 PM UTC
As of 12:20 PM ET, some customers may be experiencing blocked traffic due to a content filtering issue. Please know our team is actively working on identifying and resolving this issue and we apologize for any inconvenience this might have caused.
- resolved Mar 24, 2025, 09:36 PM UTC
As of Monday 3/24/25 5:28 PM ET, the blocked traffic issues have been reolved. Thank you for your continued patience as our team worked to resolve this issue. If you experience further technical difficulties, please reach out to our customer support team at [email protected], online at Support.Kajeet.com, or call 877-352-5338 to speak with someone right away.
Notice March 20, 2025 Updates to Web Filtering Policies are Delayed 11m Management Portal
Started Mar 20, 2025, 04:31 PM UTC· resolved Mar 20, 2025, 04:43 PM UTC
- investigating Mar 20, 2025, 04:31 PM UTC
As of Thursday 3/20/25, 10:37 AM ET, updates to Web Filtering Policies are delayed. Our engineers are working on the issue. We apologize for any inconvenience this may be causing.
- resolved Mar 20, 2025, 04:43 PM UTC
The Web Filtering issue has been resolved and normal performance levels have been restored. Thank you for your continued patience as our team worked to resolve this issue. If you experience further technical difficulties, please reach out to our customer support team at [email protected], online at Support.Kajeet.com, or call 877-352-5338 to speak with someone right away.
Minor March 5, 2025 E-mailed Alerts from Kajeet 8h 16m Alerts and Notifications
Started Mar 05, 2025, 02:09 PM UTC· resolved Mar 05, 2025, 10:26 PM UTC
- investigating Mar 05, 2025, 02:09 PM UTC
Some customers may receive repeat e-mailed alerts from Kajeet. Our engineers are working on the issue. We apologize for any inconvenience this may be causing.
- resolved Mar 05, 2025, 10:26 PM UTC
Our team has resolved the issue and normal performance levels have been restored. Thank you for your continued patience as our team worked to resolve this issue. If you experience further technical difficulties, please reach out to our customer support team at [email protected], online at Support.Kajeet.com, or call 1 (877) 352-5338 to speak with someone right away.
Notice January 23, 2025 Verizon Activations Issues 1/23/2025 18m Wireless Connected Devices, Management Portal, Reporting, REST APIs and 1 more
Started Jan 23, 2025, 03:19 PM UTC· resolved Jan 23, 2025, 03:38 PM UTC
- investigating Jan 23, 2025, 03:19 PM UTC
As of 8 AM ET 1/23/2025, Customers attempting Verizon activations via our self service activation functionality in Sentinel may encounter errors. We've engaged Verizon support who are actively working to fix the issue.
- resolved Jan 23, 2025, 03:38 PM UTC
Verizon has resolved the issue and normal performance levels have been restored. Thank you for your continued patience as our team worked to resolve this issue. If you experience further technical difficulties, please reach out to our customer support team at [email protected], online at Support.Kajeet.com, or call 877-352-5338 to speak with someone right away.
Notice January 9, 2025 Sentinel Operations and Provisioning May Be Delayed 36m Management Portal, REST APIs, Self Service Activations
Started Jan 09, 2025, 04:05 PM UTC· resolved Jan 09, 2025, 04:41 PM UTC
- investigating Jan 09, 2025, 04:05 PM UTC
Sentinel Operations and Provisioning May Be Delayed. Our engineers are working on the issue. We apologize for any inconvenience this may be causing.
- investigating Jan 09, 2025, 04:11 PM UTC
We are continuing to investigate this issue.
- investigating Jan 09, 2025, 04:11 PM UTC
Sentinel Operations and Provisioning May Be Delayed. Our engineers are working on the issue. We apologize for any inconvenience this may be causing.
- investigating Jan 09, 2025, 04:38 PM UTC
We are continuing to investigate this issue.
- resolved Jan 09, 2025, 04:41 PM UTC
Sentinel Operations and Provisioning issue has been resolved and normal performance levels have been restored. Thank you for your continued patience as our team worked to resolve this issue. If you experience further technical difficulties, please reach out to our customer support team at [email protected], online at Support.Kajeet.com, or call 877-352-5338 to speak with someone right away.
Notice December 10, 2024 Issues loading Insights in Sentinel 20m Insights
Started Dec 10, 2024, 08:36 PM UTC· resolved Dec 10, 2024, 08:56 PM UTC
- investigating Dec 10, 2024, 08:36 PM UTC
Some customers may be experiencing issues loading Insights in Sentinel. We apologize for any inconvenience this might have caused. Please know our team is actively working on identifying and resolving this issue.
- resolved Dec 10, 2024, 08:56 PM UTC
Our team has resolved the issue and normal performance levels have been restored. Thank you for your continued patience as our team worked to resolve this issue. If you experience further technical difficulties, please reach out to our customer support team at [email protected], online at Support.Kajeet.com, or call 1 (877) 352-5338 to speak with someone right away.
Notice November 15, 2024 T-Mobile provisioning Errors 1h 38m Self Service Activations
Started Nov 15, 2024, 01:42 PM UTC· resolved Nov 15, 2024, 03:20 PM UTC
- investigating Nov 15, 2024, 01:42 PM UTC
Starting at 5 PM ET yesterday, 11/14/24, some customers may be receiving provisioning errors from T-Mobile. Our engineers are working on the issue with T-mobile. We apologize for any inconvenience this may be causing.
- resolved Nov 15, 2024, 03:20 PM UTC
The T-Mobile provisioning issue has been resolved and normal performance levels have been restored. Thank you for your continued patience as our team worked with T-Mobile to resolve this issue. If you experience further technical difficulties, please reach out to our customer support team at [email protected], online at Support.Kajeet.com, or call 877-352-5338 to speak with someone right away.